Support Technician I, Ii, Iii-Transportation Tech Support Pt
By Utah Valley University At Orem, UT, United States
Demonstrated skills and experience working in a customer service, team-oriented collaborative environment.
Knowledge of Windows and Mac operating systems.
Knowledge of various computer applications, including Office 365 software, internet tools, diagnostic tools, and email systems.
Knowledge of TCP/IP and application network protocols, operating system configuration, and anti-virus software.
Demonstrated skills communicating to customers in a user-friendly manner.
Strong interpersonal, verbal and written communication skills.
Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Tech III to join our team and provide top-notch customer service. You will be responsible for troubleshooting and resolving technical issues, as well as providing technical advice and guidance to customers. If you are passionate about technology and helping others, this is the job for you!

Technical Support Tech III Job Skills:

• Excellent customer service skills
• Ability to troubleshoot and diagnose technical problems
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure
• Ability to work with minimal supervision

What is Technical Support Tech III Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 5 years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of customer service principles and practices
• Knowledge of ITIL principles and practices

What is Technical Support Tech III Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
• Knowledge of ITIL principles and practices
• Knowledge of troubleshooting and diagnosing technical problems

What is Technical Support Tech III Job Experience?

• At least 5 years of experience in technical support
• Experience with customer service
• Experience with troubleshooting and diagnosing technical problems
• Experience with computer hardware and software
• Experience with networking and