Technical Help Desk Specialist Jobs in Colorado

User Assistance: Assist employees with using conference room technology effectively, offering guidance and training as needed to enhance their experience.

Collaboration: Collaborate with IT teams, facilities management, and other departments to address cross-functional issues that impact the functionality of conference rooms.

Previous experience troubleshooting and installing Microsoft Teams

Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools

A passion for providing exceptional customer service and making the conference room experience enjoyable for all users

Documentation: Maintain comprehensive documentation of conference room setup, configurations, and issue resolution processes for reference and knowledge sharing.