Technical Customer Care Specialist I Jobs in Arkansas

AppFolio Property Management software knowledge preferred.

Property Management industry knowledge preferred.

1+ years of experience working in a remote position preferred.

High degree of flexibility and effective time management.

Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.

Become an expert in AppFolio Property Manager. features, best practices, and common workflows.

Work within a small team to manage allocated queue of customer requests.

Provide Value Added Services product training to increase customer product knowledge.

Utilize SalesForce to manage all customer interaction and inquiries.

Receive direction from Manager and guidance from fellow Payments CCSs .

Exceptional customer relationship building skills.

Excellent written and oral communication skills.