Technical System Analyst Jobs
By PhoenixTeam At United States
Translate and simplify requirements to better enable those less familiar with the subject matter to be successful
Work side by side with IT end users to evaluate IT requirements and resolve conflicts
5+ years of related experience in IT systems analysis
Experience with Agile software development methodology
Experience with XML & JSON web services and flat file integrations
Experience in writing or executing quality assurance test cases with a focus on TDD
System Administrator Desktop Support
By VS2 Technology At United States
Provide regular status updates to IT management on the status of open tickets.
Create and manage Jira tickets for all help desk requests.
1+ years of experience in system administration.
Experience with Windows and Linux operating systems.
Experience with cloud computing platforms such as AWS.
Strong problem-solving and troubleshooting skills.

Are you a tech-savvy problem solver looking for a new challenge? Join our team as a System Administrator Technical Support and help us keep our systems running smoothly!

Overview System Administrator Technical Support is responsible for providing technical support to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, configuring and maintaining systems, and providing technical assistance to users. Detailed Job Description System Administrator Technical Support is responsible for providing technical support to users of computer systems and networks. They are responsible for troubleshooting hardware and software issues, configuring and maintaining systems, and providing technical assistance to users. They must be able to diagnose and resolve technical issues, as well as provide advice and guidance to users. They must be able to install, configure, and maintain computer systems and networks. They must also be able to troubleshoot and repair hardware and software issues. Job Skills Required
• Knowledge of computer systems and networks
• Knowledge of operating systems
• Knowledge of hardware and software troubleshooting
• Knowledge of system security
• Ability to diagnose and resolve technical issues
• Ability to provide technical assistance to users
• Ability to install, configure, and maintain computer systems and networks
• Ability to troubleshoot and repair hardware and software issues
• Excellent communication and customer service skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Systems Administrator (MCSA) certification or equivalent
• Knowledge of system security
Job Knowledge
• Knowledge of computer systems and networks
• Knowledge of operating systems
• Knowledge of hardware and software troubleshooting
• Knowledge of system security
Job Experience
• At least two years of experience in a technical support role
Job Responsibilities
• Troubleshoot hardware and software issues
• Configure and maintain computer systems and networks
• Provide technical assistance to users
• Diagnose and resolve technical issues
• Install, configure, and maintain computer systems and networks
• Troubleshoot and repair hardware and software issues
• Provide advice and guidance to users
• Monitor system performance and security