Support Services Team Leader Jobs
Team Leader - Case Management And Community Support Team - Located In Champaign, Il
By Rosecrance
At Tuscola, IL, United States
Professional Services Team Leader
By Guesty
At United States
Team Leader Retail Services
By OhioHealth
At ,
Support Services Team Leader - 3Rd Shift
By Labcorp
At , Edison, 08820
Team Leader - Nutrition Services
By OhioHealth
At ,
Team Leader- Adolescent Services - Located In Sioux City, Ia
By Jackson Recovery Centers
At North Sioux City, SD, United States
Team Assistant – Support The Marketing Team | Must Have At Least 1 Year Of Admin Support Experience In Financial Services Environment!
By Miller Klein Group, LLC
At New York, NY, United States
Support Services Team Lead Communication
By University of Maryland Medical System
At Largo, MD, United States
Team Supervisorfamily Peer Support Services
By Maryland Coalition of Families (MCF)
At Columbia, MD, United States
Customer Services Group - His Majesty's Passport Office (Hmpo) - Team Leader (Evenings)
By UK Home Office
At House, NM, United States
Certified Peer Support Team Leader / Qualified Professional / Qp
By RHA Health Services, LLC
At Wilmington, NC, United States
Customer Support Team Leader
By Fiverr
At Orlando, FL, United States
Social Services Support, Care Management Team - Remote, Nationwide
By Humana
At , Tampa, 33610, Fl
Social Services Support, Care Management Team - Remote, Nationwide
By Humana
At , San Antonio, 78229, Tx
Social Services Support, Care Management Team - Remote, Nationwide
By Humana
At Tampa, FL, United States
Professional Services Team Leader - Banking
By Earnix
At Boston, MA, United States
Store Support Associate Team Leader (Customer Service, Front End Support Assistant Manager)
By Whole Foods Market
At , Denver, 80202, Co
$20.05 - $35.00 an hour
Store Support Associate Team Leader (Customer Service, Front End Support Assistant Manager)
By Whole Foods Market
At , Boulder, 80301, Co
$20.05 - $35.00 an hour
Social Services Specialist, Lead - Behavior Support Team
By Seattle Childrens Hospital
At , Seattle, Wa
$67,454 - $101,192 a year
Are you an experienced leader looking for a new challenge? We are looking for an enthusiastic and motivated Support Services Team Leader to join our team! You will be responsible for leading a team of professionals to provide exceptional customer service and support. You will be a key member of the team, ensuring that our customers receive the highest quality of service. If you are looking for an exciting and rewarding opportunity, then this is the job for you!
Overview The Support Services Team Leader is responsible for leading a team of support staff in providing excellent customer service and technical support. The Team Leader will be responsible for managing the team, ensuring that customer inquiries are answered in a timely manner, and that customer issues are resolved quickly and efficiently. Detailed Job Description The Support Services Team Leader will be responsible for leading a team of support staff in providing excellent customer service and technical support. The Team Leader will be responsible for managing the team, ensuring that customer inquiries are answered in a timely manner, and that customer issues are resolved quickly and efficiently. The Team Leader will also be responsible for training and developing team members, monitoring team performance, and providing feedback and guidance. The Team Leader will also be responsible for ensuring that customer service standards are met, and that customer satisfaction is maintained. Job Skills Required• Excellent customer service and communication skills
• Ability to lead and manage a team
• Ability to train and develop team members
• Ability to monitor team performance
• Ability to provide feedback and guidance
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service standards
• Knowledge of technical support processes
Job Qualifications
• Bachelor’s degree in a related field
• At least 5 years of customer service experience
• At least 3 years of experience in a leadership role
• Knowledge of customer service standards
• Knowledge of technical support processes
Job Knowledge
• Knowledge of customer service standards
• Knowledge of technical support processes
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• At least 5 years of customer service experience
• At least 3 years of experience in a leadership role
• Experience in managing a team
• Experience in training and developing team members
• Experience in troubleshooting and resolving customer issues
Job Responsibilities
• Lead and manage a team of support staff
• Train and develop team members
• Monitor team performance
• Provide feedback and guidance
• Troubleshoot and resolve customer issues
• Ensure customer service standards are met
• Maintain customer satisfaction
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- Support Services Team Leader in North Sioux City
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