Student Support Services Representative Jobs

Education, training or experience sufficient to demonstrate the required knowledge, skills and abilities.

Prepares regular reports to the issues related to school education programs and school operations.

Screens visitors, telephone calls and mail.

Responds orally and in writing to routine inquiries from within and outside the school system.

Directs non-routine matters to appropriate resources.

Maintains appointment calendars and schedules meetings.

Time management and organizational skills.

Hardware asset management which can include prepping new inventory for deployment and retiring old inventory for surplus.

Help to update records in our Asset management system.

This position does not have any financial responsibilities. This role is considered a position of trust.

Install computer hardware and peripherals.

Work in computer labs to help complete hardware and software updates.

Excellent organizational and time management skills.

Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion.

At least one year of customer service experience required, preferably supporting online channels.

Strong customer service orientation and experience.

Excellent verbal and written communication skills.

Excellent computer, internet, smartphone—including usage of apps—and technical skills required.

2. Responsible for management of assigned staff, department budget, allocation of resources, and resolving programmatic problems

Experience working in an academic advising managerial role at a college or university

Strong knowledge of academic advising, including policies, academic disciplines, coursework, and graduation requirements is especially important

Able to participate in professional organizations to remain knowledgeable about advising, coaching, and student success

Expanded knowledge of alternate advising data systems

Excellent analytical, organizational, and computer skills and demonstrate strong technical skills

Knowledge of Special Education Regulations and Laws.

Effective behavior management techniques, instructional methods and curriculum options to meet individual needs of students enrolled.

Provide and facilitate workshop opportunities for parents related to understanding their child’s individual needs including parenting, FAE/FAS, ADHD, learning disabilities, autism.

Maintain student support services compliance requirements for the BIE/BIA which includes IEP process & documentation, NASIS recording, portfolios, and 504 plans.

Directs the activities of assigned Special Education Program staff.

Evaluates student development results against school objectives, statutory requirements and best professional practices.

MINIMUM REQUIREMENTS FOR ACCEPTANCE OF AN APPLICATION:

Medical and dental insurance and vision care plans are provided for employees and their dependents.

A $50,000 life insurance policy is provided free of charge for each employee.

12 full-pay days and 88 half-pay days of illness leave.

At least 16 paid holidays per year.

Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.