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Specialist Customer Services Jobs in Texas

Customer Service Specialist, Asu Services
By Arizona State University At , Tempe, Az $20 an hour
Low-cost health, dental, vision, and life insurance benefits available on day one.
Wellness program for preventative health education and screenings.
Completes leveraged support documentation such as knowledge bases to resolve client issues.
Experience in understanding and responding appropriately to basic user requests.
Experience in self-service activities to ensure customer comprehension and satisfaction regarding questions, policies and procedures.
Demonstrated knowledge of financial aid policies and procedures and student business services, policies, and procedures.

Are you looking for a job that allows you to use your customer service skills to make a difference? Join our team as a Specialist Customer Services Representative and help us provide exceptional service to our customers!

Specialist Customer Services job skills required:

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to work in a fast-paced environment
• Excellent problem-solving skills
• Ability to multi-task
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Qualifications?

• Bachelor’s degree in business, communications, or related field
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Knowledge?

• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends
• Knowledge of customer service metrics

What is Specialist Customer Services job Experience?

• At least 2 years of customer service experience
• Experience in a customer service role
• Experience in a customer service environment
• Experience in a customer service-oriented position

What is Specialist Customer Services job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints and issues
• Provide accurate information to customers