Specialist Customer Services Jobs in Massachusetts , Employment

Are you looking for a job that allows you to use your customer service skills to make a difference? Join our team as a Specialist Customer Services Representative and help us provide exceptional service to our customers!

Specialist Customer Services job skills required:

• Excellent customer service skills

• Ability to communicate effectively with customers

• Ability to work in a fast-paced environment

• Excellent problem-solving skills

• Ability to multi-task

• Knowledge of customer service software

• Knowledge of customer service best practices

• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Qualifications?

• Bachelor’s degree in business, communications, or related field

• Previous customer service experience

• Knowledge of customer service software

• Knowledge of customer service best practices

• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Knowledge?

• Knowledge of customer service software

• Knowledge of customer service best practices

• Knowledge of customer service policies and procedures

• Knowledge of customer service trends

• Knowledge of customer service metrics

What is Specialist Customer Services job Experience?

• At least 2 years of customer service experience

• Experience in a customer service role

• Experience in a customer service environment

• Experience in a customer service-oriented position

What is Specialist Customer Services job Responsibilities?

• Respond to customer inquiries in a timely manner

• Resolve customer complaints and issues

• Provide accurate information to customers