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Specialist Customer Services Jobs in California

Customer Specialist Jobs
By Shmoop At Los Angeles Metropolitan Area, United States
Bachelors degree in Education, Sales, Marketing, Account Management or relevant field, and 3+ years of relevant experience
Proficiency in Google Suite and CRM applications, experience with Hubspot is preferred
Exceptional communication/relational skills with strong verbal and written proficiency
Willing to invest in ongoing learning in education market and industry
Entrepreneurial spirit; looking for someone willing to work hard and be innovative along the way.
Highly organized with strong attention to detail
Services And Customer Experience Specialist
By BEARCloud Inc At San Francisco Bay Area, United States

Www.bearcloud.net is seeking a highly motivated and organized individual to lead its Support , ELA, Cloud renewal business unit!

Customer Services Escalation Specialist I
By Los Angeles Times At El Segundo, CA, United States
1+ years of experience in a customer service phasing role (call center, retail, etc.)
Strong written and verbal communication skills
Strong analytical thinking and problem-solving skills
Experience with Social media platforms (FB, Twitter)
Handle Tier 1 customer escalations - (phone, email & chat)
Ensure 24 hr. or less email response rates

Are you looking for a job that allows you to use your customer service skills to make a difference? Join our team as a Specialist Customer Services Representative and help us provide exceptional service to our customers!

Specialist Customer Services job skills required:

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to work in a fast-paced environment
• Excellent problem-solving skills
• Ability to multi-task
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Qualifications?

• Bachelor’s degree in business, communications, or related field
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Specialist Customer Services job Knowledge?

• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends
• Knowledge of customer service metrics

What is Specialist Customer Services job Experience?

• At least 2 years of customer service experience
• Experience in a customer service role
• Experience in a customer service environment
• Experience in a customer service-oriented position

What is Specialist Customer Services job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints and issues
• Provide accurate information to customers