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Spanish Speaking Customer Service Representative Jobs in Iowa

Spanish Language Customer Service Representative 1 - Days - Up To $26.80/Hour
By Akima At , Portsmouth, 03801 $20.73 an hour
Determine customer requirements by asking probing questions
Strong administrative and organizational skills
Excellent interpersonal and communication skills
Analytical skills and attention to detail to successfully analyze and evaluate trends, and disseminate information to a wide audience
Must successfully complete a computer-based typing skills assessment with an accuracy score of 85% or better
Must successfully complete a computer-based basic computer skills assessment with a score of 66% or better
Customer Service Representative, Customer Experience (Bilingual English/Spanish)
By Patagonia, Inc At , Remote $20 an hour
Partner with the customer and Patagonia team to remedy customer concerns and deliver the best experience possible
Complete training (both virtual and in-person), to develop skills required to ensure successful and excellent customer service.
Solid organizational and prioritization skills, with the ability to fulfill commitments, remaining reliable, punctual, and on-time.
Strong written and verbal communication skills in both English and Spanish languages
Minimum of 1+ years’ experience working in a customer service environment
Proven ability to drive amazing customer experiences
Bilingual Spanish Customer Service Representative
By Cognosante, LLC At , Remote $16.20 - $20.00 an hour
High School diploma or General Educational Development (GED) certificate
A minimum of two years call center customer service experience
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers (verified by a writing test)
Ability to control the pace, flow of the inquiry, and manage call time effectively
Ability to listen to, empathize with customers, and acknowledge their concerns
Ability to gather and document information to determine a customer’s needs, apply problem solving skills, and resolve the inquiry/request effectively
Customer Service Representative-Bilingual/French Speaking Team
By Otter Products, LLC At , Remote From $19 an hour
No Otter Products knowledge or experience is required to answer these questions.
This role is 100% remote
Your stellar French and English speaking, writing, and communications skills
Wholeheartedly assist consumers with warranties while providing a unique, positive, and overall delightful experience.
Cleary and effectively communicate with manager, support staff, IT and peers as needed.
Strong written and verbal communication skills required.
Bi-Lingual (Spanish) Customer Service Representative (Inbound)
By FinFit At , Remote $16 - $17 an hour
Required Knowledge, Skills and Abilities
Manage employee loan records and employer accounts to ensure both are accurate and complete
Strong organizational and communication skills with a pleasant phone demeanor
Process new loans and post payments
Troubleshoot errors or issues with the website or system with the IT staff
Answer the phones and transfer calls accordingly

¡¡¡Estamos buscando un Representante de Servicio al Cliente con habilidades de comunicación en Español para unirse a nuestro equipo! Si tienes una pasión por ayudar a los demás y una habilidad para comunicarte en Español, ¡esta es la oportunidad perfecta para ti! ¡Únete a nuestro equipo y ayuda a nuestros clientes a tener la mejor experiencia posible!

What is Spanish Speaking Customer Service Representative Skill Requirements?

• Fluency in Spanish and English
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Proficiency in computer applications
• Knowledge of customer service principles and practices

What is Spanish Speaking Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of Spanish culture and customs
• Ability to work independently and as part of a team

What is Spanish Speaking Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of Spanish language and culture
• Knowledge of computer applications

What is Spanish Speaking Customer Service Representative Experience?

• Previous customer service experience
• Previous experience working with Spanish-speaking customers

What is Spanish Speaking Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Assist with other customer service tasks as needed