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Spanish Customer Assistance Jobs in New York

Customer Support Associate (Spanish/English)
By BuildingLink At New York, United States
Patient and comfortable engaging with diverse clientele with varying levels of computer skills and technical knowledge
1-3 years of experience providing Technical Customer Service, SaaS Customer Support, or Customer Support over the phone
Exceptional written and verbal communication skills
Bilingual - Fluency in Spanish is a requirement for this role (additional languages (French) highly preferred)
Previous experience with a customer support ticketing system is nice to have but not required; FreshDesk is our current ticketing platform
Comfortable working in a remote environment
Customer Support Associate, Spanish/Portuguese (Remote)
By Squarespace At , New York, 10014, Ny
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and email in a timely manner
Queue-based, typing work will account for approximately 90% of the role.

¡Únete a nuestro equipo de asistencia al cliente en Español! Estamos buscando personas entusiastas y con ganas de ayudar a nuestros clientes. ¡Aprovecha esta oportunidad para desarrollar tus habilidades y trabajar en un ambiente divertido y dinámico!

Overview of Spanish Customer Assistance Spanish Customer Assistance is a customer service role that involves providing assistance to Spanish-speaking customers. This role requires excellent communication skills and the ability to provide a high level of customer service. The role may involve providing assistance over the phone, via email, or in person. Detailed Job Description of Spanish Customer Assistance The Spanish Customer Assistance role involves providing assistance to Spanish-speaking customers. This includes responding to customer inquiries, providing information about products and services, resolving customer issues, and providing general customer service. The role requires excellent communication skills and the ability to provide a high level of customer service. The role may involve providing assistance over the phone, via email, or in person. Spanish Customer Assistance Job Skills Required
• Fluency in Spanish and English
• Excellent communication skills
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Proficiency in computer applications
Spanish Customer Assistance Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Fluency in Spanish and English
• Excellent communication skills
Spanish Customer Assistance Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Knowledge of computer applications
Spanish Customer Assistance Job Experience
• Previous customer service experience
• Experience working with Spanish-speaking customers
Spanish Customer Assistance Job Responsibilities
• Respond to customer inquiries
• Provide information about products and services
• Resolve customer issues
• Provide general customer service
• Troubleshoot customer issues
• Work independently and as part of a team
• Use computer applications to assist customers