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Spanish Customer Assistance Jobs in Florida

Bi-Lingual Spanish Customer Service Representative
By Cognizant At , Charlotte, Nc
Perform catalog management maintenance for customer order guides
REQUIRED MINIMUM EDUCATION AND EXPERIENCE:
Offers Sales and Sales Support interactions from Customers and Sales Associates (phone and email) such as general inquiries, feedback or incidents
Fully Remote Customer Service Representative Bi-Lingual- Spanish Representative
Previous experience in foodservice or foodservice distribution industry is preferred.
Basic computer proficiency and experience with Microsoft Office Suite (Word and Excel)

¡Únete a nuestro equipo de asistencia al cliente en Español! Estamos buscando personas entusiastas y con ganas de ayudar a nuestros clientes. ¡Aprovecha esta oportunidad para desarrollar tus habilidades y trabajar en un ambiente divertido y dinámico!

Overview of Spanish Customer Assistance Spanish Customer Assistance is a customer service role that involves providing assistance to Spanish-speaking customers. This role requires excellent communication skills and the ability to provide a high level of customer service. The role may involve providing assistance over the phone, via email, or in person. Detailed Job Description of Spanish Customer Assistance The Spanish Customer Assistance role involves providing assistance to Spanish-speaking customers. This includes responding to customer inquiries, providing information about products and services, resolving customer issues, and providing general customer service. The role requires excellent communication skills and the ability to provide a high level of customer service. The role may involve providing assistance over the phone, via email, or in person. Spanish Customer Assistance Job Skills Required
• Fluency in Spanish and English
• Excellent communication skills
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Proficiency in computer applications
Spanish Customer Assistance Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Fluency in Spanish and English
• Excellent communication skills
Spanish Customer Assistance Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Knowledge of computer applications
Spanish Customer Assistance Job Experience
• Previous customer service experience
• Experience working with Spanish-speaking customers
Spanish Customer Assistance Job Responsibilities
• Respond to customer inquiries
• Provide information about products and services
• Resolve customer issues
• Provide general customer service
• Troubleshoot customer issues
• Work independently and as part of a team
• Use computer applications to assist customers