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Software As A Service Operations Specialist Jobs in Texas

Cfp&A Operations Manager
By NCR At , Atlanta, 30308

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Director Of Product Management, Rooms-As-A-Service
By HP At , Spring, 77389, Tx
Experience managing teams with diverse skills - product management, technology architecture, software development.
Typically 5+ years of people management experience.
Extensive business acumen, technical knowledge, and industry experience encompassing one or more collaboration, IT Services, and managed services domains.
Develop new offering capabilities and strategic partners to grow the Service (Microsoft, Zoom, Service Now, others)
Define and develop critical management tools to support Managed Services
Responsible for the overall management of a service segment at the region or worldwide level.

Are you looking for an exciting opportunity to join a fast-growing Software as a Service (SaaS) company? We are looking for an experienced Software as a Service Operations Specialist to join our team and help us deliver exceptional customer service. As a Software as a Service Operations Specialist, you will be responsible for managing customer accounts, troubleshooting technical issues, and ensuring customer satisfaction. You will also be responsible for developing and maintaining operational processes and procedures to ensure the smooth running of our SaaS platform. If you have a passion for customer service and a knack for problem-solving, we want to hear from you!

Overview:

Software as a Service (SaaS) Operations Specialists are responsible for the day-to-day operations of SaaS applications and services. They are responsible for ensuring that the applications and services are running smoothly and efficiently, and that customer service and support needs are met.

Detailed Job Description:

Software as a Service Operations Specialists are responsible for the day-to-day operations of SaaS applications and services. They are responsible for monitoring the performance of the applications and services, troubleshooting any issues that arise, and providing customer service and support. They must be able to identify and resolve any issues quickly and efficiently, and must be able to communicate effectively with customers and other stakeholders.

What is Software As A Service Operations Specialist Job Skills Required?

• Knowledge of SaaS applications and services
• Knowledge of software development and deployment processes
• Knowledge of customer service and support
• Ability to troubleshoot and resolve technical issues
• Ability to communicate effectively with customers and other stakeholders
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Software As A Service Operations Specialist Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with SaaS applications and services
• Experience with software development and deployment processes
• Experience with customer service and support
• Knowledge of scripting languages such as JavaScript, Python, and Ruby

What is Software As A Service Operations Specialist Job Knowledge?

• Knowledge of SaaS applications and services
• Knowledge of software development and deployment processes
• Knowledge of customer service and support
• Knowledge of scripting languages such as JavaScript, Python, and Ruby

What is Software As A Service Operations Specialist Job Experience?

• Experience with SaaS applications and services
• Experience with software development and deployment processes
• Experience with customer service and support

What is Software As A Service Operations Specialist Job Responsibilities?

• Monitor the performance of SaaS applications and services
• Troubleshoot and resolve technical issues
• Provide customer service and support
• Communicate effectively with customers and other stakeholders
• Identify and implement process improvements
• Develop and maintain documentation for SaaS applications and services