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Software As A Service Operations Specialist Jobs in California

Senior Director, Product Management For Evergreen//One (Storage-As-A-Service)
By Pure Storage At Santa Clara, CA, United States
10+ years of combined experience in product management and leadership roles focused on subscription-based products
Collaborate with Engineering, Monetization Strategy, Marketing, Sales, and Operations teams to ensure seamless end-to-end product development, launch, and ongoing management.
Maintain a deep understanding of customer needs and market trends to ensure that the offering addresses evolving customer requirements.
Build and mentor a high-performing product management team, providing guidance, coaching, and career development opportunities.
Drive innovation within the Evergreen//One offering, identifying new features, services, and technologies to enhance customer value and market differentiation.
Proven experience in driving innovation and market differentiation through product development and feature enhancement.
Make $100+ Per Day As A Technician For Hellotech!
By HelloTech Inc. At Temple City, CA, United States
BUILD YOUR NETWORK: Grow your skill-set and network while bettering people's lives through tech
Smart Home Installation Projects in Multifamily Units (Weeks/Months long)
Light switches and high voltage thermostat installations
MAKE GREAT MONEY: Techs average $300 - $600+ per day when working on projects
CHOOSE YOUR OWN SCHEDULE: Only accept the jobs that you want to work
Choose jobs from any of the job categories listed below plus many more!:

Are you looking for an exciting opportunity to join a fast-growing Software as a Service (SaaS) company? We are looking for an experienced Software as a Service Operations Specialist to join our team and help us deliver exceptional customer service. As a Software as a Service Operations Specialist, you will be responsible for managing customer accounts, troubleshooting technical issues, and ensuring customer satisfaction. You will also be responsible for developing and maintaining operational processes and procedures to ensure the smooth running of our SaaS platform. If you have a passion for customer service and a knack for problem-solving, we want to hear from you!

Overview:

Software as a Service (SaaS) Operations Specialists are responsible for the day-to-day operations of SaaS applications and services. They are responsible for ensuring that the applications and services are running smoothly and efficiently, and that customer service and support needs are met.

Detailed Job Description:

Software as a Service Operations Specialists are responsible for the day-to-day operations of SaaS applications and services. They are responsible for monitoring the performance of the applications and services, troubleshooting any issues that arise, and providing customer service and support. They must be able to identify and resolve any issues quickly and efficiently, and must be able to communicate effectively with customers and other stakeholders.

What is Software As A Service Operations Specialist Job Skills Required?

• Knowledge of SaaS applications and services
• Knowledge of software development and deployment processes
• Knowledge of customer service and support
• Ability to troubleshoot and resolve technical issues
• Ability to communicate effectively with customers and other stakeholders
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Software As A Service Operations Specialist Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with SaaS applications and services
• Experience with software development and deployment processes
• Experience with customer service and support
• Knowledge of scripting languages such as JavaScript, Python, and Ruby

What is Software As A Service Operations Specialist Job Knowledge?

• Knowledge of SaaS applications and services
• Knowledge of software development and deployment processes
• Knowledge of customer service and support
• Knowledge of scripting languages such as JavaScript, Python, and Ruby

What is Software As A Service Operations Specialist Job Experience?

• Experience with SaaS applications and services
• Experience with software development and deployment processes
• Experience with customer service and support

What is Software As A Service Operations Specialist Job Responsibilities?

• Monitor the performance of SaaS applications and services
• Troubleshoot and resolve technical issues
• Provide customer service and support
• Communicate effectively with customers and other stakeholders
• Identify and implement process improvements
• Develop and maintain documentation for SaaS applications and services