Consumer Services Specialist / Sales Service Specialist/Customer Service Specialist
By BDS Solution At United States
* Minimum of 1 year of professional service or caregiver experience
* A proactive approach to problem-solving with strong decision-making skills.
* Calendaring and communicating work, home, and personal events
* Acting as a last liaison between our private investors & brokers for financial-related activity.
* Handling basic bookkeeping tasks, and payment bills, which include ordering supplies, and cash movements.
* Have an understanding of financial matters including credit cards, and loans.
Service Deliverables Specialist Jobs
By Talent Group At United States
Intermediate knowledge of retirement plan administration, including retirement plan regulations for participant mailings.
Intermediate system knowledge of Excel, Salesforce, PACE, Workfront, and vendor-related systems.
The resource will be using Excel- VLOOKUPS and Salesforce Marketing platform.
Provides advanced-level support to internal service team members and oversees participant deliverables processes.
Performs a variety of tasks to ensure participant, plan sponsor and advisor expectations are met.
Familiar with billing invoice reconciliation and budgeting.
It Service Specialist Jobs
By Mural At United States
Manage user access and role settings across the many services we use and ensure all changes are within compliance
Contribute to knowledge base articles, empowering users to quickly address questions or problems
3-5 years technical support and/or customer service experience
Working knowledge of PC technical support, systems administration, networking, and Windows and Mac operating systems (Linux a plus)
Ability to provide remote technical support over chat, phone, and video
Ideally you have experience with MDM, Office365, Google Workspace, Jira/Atlassian suite

Are you looking for a job that allows you to make a difference in people's lives? Become a Service Specialist and help people in your community get the services they need! With this job, you'll be able to use your problem-solving skills and customer service experience to make a positive impact. Join us and make a difference today!

A Service Specialist is a customer service professional who provides technical support and assistance to customers. They are responsible for troubleshooting and resolving customer issues, providing product information, and helping customers with product installation and setup.

What is Service Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of product installation and setup
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Service Specialist Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field is preferred
• Previous customer service experience is preferred

What is Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of product installation and setup
• Knowledge of troubleshooting and problem-solving techniques

What is Service Specialist Experience?

• Previous customer service experience is preferred
• Previous experience in a technical support role is preferred

What is Service Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve customer issues
• Provide product information and installation assistance
• Assist customers with product setup and configuration
• Document customer interactions and issue resolutions