Family Support Service Receptionist
By Brightpoint At Fort Wayne, IN, United States
Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies appropriate program personnel of visitor arrival.
Directs visitors by maintaining employee and program directories.
Maintains security by following procedures and issuing visitor badges.
Supports customer service continuity among programs by documenting and communicating actions, irregularities, and continuing needs.

Are you looking for an exciting opportunity to work in a fast-paced environment? We are looking for a Service Receptionist to join our team! As a Service Receptionist, you will be responsible for providing excellent customer service, scheduling appointments, and handling customer inquiries. If you have excellent communication and organizational skills, we want to hear from you!

A Service Receptionist is responsible for providing customer service to clients and customers in a professional and courteous manner. They are the first point of contact for customers and are responsible for greeting customers, answering inquiries, and providing general information about the services offered by the company.

What is Service Receptionist Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to handle difficult customers

What is Service Receptionist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or receptionist role
• Knowledge of basic office procedures

What is Service Receptionist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office administration procedures
• Knowledge of computer applications

What is Service Receptionist Experience?

• Previous experience in customer service or receptionist role
• Experience in a fast-paced environment

What is Service Receptionist Responsibilities?

• Greet customers and provide them with information about the services offered
• Answer customer inquiries and provide general information
• Handle customer complaints and resolve issues in a timely manner
• Process customer orders and payments
• Maintain customer records and update customer information
• Assist with other administrative tasks as needed