Customer Service Professional - Receptionist 89206
By Inclusively At , Waltham, 02451 $45,000 - $50,000 a year
Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
Associates, or Bachelor’s degree preferred, or equivalent years of related experience
The ideal candidate should have 2 or more years of customer service and administrative experience
Verbal and written communication skills to interact clearly with customers, vendors, and other employees
Organizational skills to keep accurate records and find important information quickly
Patience and listening skills to respond appropriately and interact positively with customers

Are you looking for an exciting opportunity to work in a fast-paced environment? We are looking for a Service Receptionist to join our team! As a Service Receptionist, you will be responsible for providing excellent customer service, scheduling appointments, and handling customer inquiries. If you have excellent communication and organizational skills, we want to hear from you!

A Service Receptionist is responsible for providing customer service to clients and customers in a professional and courteous manner. They are the first point of contact for customers and are responsible for greeting customers, answering inquiries, and providing general information about the services offered by the company.

What is Service Receptionist Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to handle difficult customers

What is Service Receptionist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or receptionist role
• Knowledge of basic office procedures

What is Service Receptionist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office administration procedures
• Knowledge of computer applications

What is Service Receptionist Experience?

• Previous experience in customer service or receptionist role
• Experience in a fast-paced environment

What is Service Receptionist Responsibilities?

• Greet customers and provide them with information about the services offered
• Answer customer inquiries and provide general information
• Handle customer complaints and resolve issues in a timely manner
• Process customer orders and payments
• Maintain customer records and update customer information
• Assist with other administrative tasks as needed