Customer Service Professional - Receptionist 89206

Inclusively is partnering with a life insurance company to hire a Customer Service Professional - Receptionist 89206.

ABOUT INCLUSIVELY:

Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.

Customer Service Professional - Receptionist
***Hybrid work schedule: work in office 4 days, work from home 1 day***

Primary Responsibilities

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Answering incoming calls and greeting customers and potential agent candidates

Qualifications

• The ideal candidate should have 2 or more years of customer service and administrative experience
• Strong computer skills with proficiency in the Microsoft Office Suite
• Demonstrated ability to multitask effectively
• Associates, or Bachelor’s degree preferred, or equivalent years of related experience
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees
• Assistance with ad hoc administrative functions to support the General Office
• Patience and listening skills to respond appropriately and interact positively with customers
• Organizational skills to keep accurate records and find important information quickly

Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry and product and policy provisions. Coaching and feedback is provided to help you gain the necessary skills to be successful.

Shift Information
This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week. 4/1 schedule

Salary
Competitive full-time base salary, overtime eligibility plus target bonus

Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities
Offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Salary range: $45,000-$50,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching

Schedule:

• Monday to Friday

Work Location: In person