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Service Operations Officer Jobs in Texas

Customer Service Officer Jobs
By WDEA Works At Portland, Oregon Metropolitan Area, United States
They’re innovative in organising work including time-management, priority tasking and problem solving.
They have solid administration skills, computer literacy and have strong attention to detail.
They have great customer service skills and have a motivating personality to inspire participants to find work.
In Return For Your Valued Contribution, We Offer
Kathryn Parsons | Site Manager on 0418 896 999.
Ongoing training and professional development
Customer Service Officer Jobs
By Western Sydney Local Health District At Sydney, ND, United States
Previous experience in the call centre environment with high volume of inbound calls as well as some outbound calls.
Demonstrated understanding of personality differences and ability to manage challenging conversations.
Ability to work both independently and as a team member.
Click here for the Position Description
Find out more about applying for this position
Applications Close: 17th August 2023
Staff Operations Officer Jobs
By Leidos At , Mclean, 22102, Va $84,500 - $175,500 a year
Experience conducting a full range of case management or desk responsibilities including providing guidance, performing reviews, writing talking points, etc.
One year target exploitation experience with knowledge of customer specific tools and databases.
Experience supporting US military forces, particularly counter threat finance, counter terrorism, Counter narcotics, Counter proliferation.
Manage a full range of operational and support activities for overseas missions
Develop relationships with various operational components to meet the client’s requirements.
Must possess 8 to 12 years of relevant experience
Operations Officer Jobs
By U.S. Customs and Border Protection At Dallas, TX, United States

Please see announcement on USAJOBS for available locations. Summary Customs & Border Protection (CBP): Securing America's Borders The Department of Homeland Security (DHS) is calling on ...

Are you looking for an exciting opportunity to join a dynamic team and help shape the future of service operations? We are looking for a Service Operations Officer to join our team and help us deliver exceptional service to our customers. You will be responsible for managing customer service operations, ensuring customer satisfaction, and developing strategies to improve service delivery. If you are a motivated, organized, and customer-focused individual, this could be the perfect job for you!

Overview A Service Operations Officer is responsible for overseeing the day-to-day operations of a service-oriented business. This includes managing customer service, ensuring customer satisfaction, and developing strategies to improve service delivery. The Service Operations Officer must be able to effectively communicate with customers, staff, and other stakeholders to ensure that the service operations are running smoothly. Detailed Job Description The Service Operations Officer is responsible for overseeing the day-to-day operations of a service-oriented business. This includes managing customer service, ensuring customer satisfaction, and developing strategies to improve service delivery. The Service Operations Officer must be able to effectively communicate with customers, staff, and other stakeholders to ensure that the service operations are running smoothly. The Service Operations Officer will be responsible for developing and implementing service policies and procedures, monitoring customer service performance, and providing feedback to staff. The Service Operations Officer will also be responsible for developing and maintaining relationships with customers, vendors, and other stakeholders. Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 5 years of experience in customer service or service operations
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of service operations and processes
• Knowledge of computer systems and software
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices
• Knowledge of customer service trends and technologies
Job Experience
• At least 5 years of experience in customer service or service operations
• Experience in developing and implementing service policies and procedures
• Experience in monitoring customer service performance
• Experience in developing and maintaining relationships with customers, vendors, and other stakeholders
• Experience in managing customer service teams
Job Responsibilities
• Develop and implement service policies and procedures
• Monitor