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Service Desk Representative Jobs

Front Desk / Customer Service Representative
By iFLY Holdings At , Concord, 28027, Nc $18 - $20 an hour
Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
Safety - Promote customer safety throughout their time in the wind tunnel and facility
Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
Stand for about 8 hours a day while working on a point-of-sale system
Must be 18 years of age or older
Service Desk Representative – Tier 1
By Sparksoft Corporation At , Remote
The Customer Service Representative Tier 1 will be an experienced representative responsible for answering Tier 1 customer inquiries.
Log user inquiries in Service Now and assign to the right groups internally before assigning to Tier 2 support.
Provide general policy information supplied by the business owners and Tier 2 systems
Provide process guidance to the requesters seeking help/guidance based on information provided by CMS/CCIIO business owners and Tier 2 support teams
Service Desk Intern Jobs
By AlixPartners At , Southfield, Mi
Create documentation to assist in day-to-day Service Desk work (knowledge bases etc.).
Additional duties as identified; this description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.
Desktop and laptop PC's, printers and networking knowledge; knowledge of iOS.
Good planning and organizational skills with excellent attention to detail.
Excellent written and verbal communication skills in English.
Answer and respond to phone calls directed to the Service Desk.
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Richland, WA, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Front Desk / Customer Service Representative
By iFLY Holdings At , Davie, 33325, Fl $18 - $20 an hour
Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
Safety - Promote customer safety throughout their time in the wind tunnel and facility
Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
Stand for about 8 hours a day while working on a point-of-sale system
Must be 18 years of age or older
Guest Service/Front Desk Representative
By Home 2 Suites by Hilton - Frederick MD At , Frederick, Md
Excellent communication skills; both verbal and written.
Knowledge of basic computer functions & technology. Brand system knowledge a plus.
Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone every day.
Flexibility in the schedule; hours vary and may include working holidays, weekends and alternate shifts.
Ability to multi-task and prioritize.
Patient Service Representative-Front Desk-Clinic
By Intermountain Healthcare At , Ogden, 84403, Ut $17.00 - $22.10 an hour

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Service Desk Representative to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you are a motivated individual with great communication skills, then this is the perfect job for you!

A Service Desk Representative is responsible for providing technical support to customers and employees. They are the first point of contact for customers and employees who need help with technical issues.

What is Service Desk Representative Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices

What is Service Desk Representative Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field is preferred

What is Service Desk Representative Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of troubleshooting techniques

What is Service Desk Representative Experience?

• Previous experience in a customer service role is preferred
• Previous experience in a technical support role is preferred

What is Service Desk Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document customer inquiries and resolutions
• Monitor customer service metrics and report on trends
• Assist with system and network administration tasks
• Provide training and support to customers and employees