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Service Customer Care Associate Jobs in California

Customer Service / Member Care Coordinator
By JumpstartMD At Monterey, CA, United States
Collaborate with providers and team members, offering ideas and suggestions to strengthen the member experience.
Excellent multi-tasking skills. Ability to efficiently perform job duties in a fast-paced work environment with zero to few errors.
Manage member check-ins, schedule appointments and reminders, and follow-ups as needed.
Manage office inventory. Ensure supplies and materials are fully stocked.
Manage the opening and closing of the clinic.
1-2 years of experience in a customer-facing role, preferably in a medical or clinical office setting.
Customer Care Associate Jobs
By Premier Property Management LLC At Los Angeles, CA, United States
Bonus points for any previous experience with the continuing education industry
Excellent communication skills (both with customers and colleagues)
Ability to quickly pick up and retain information about acronyms and industry jargon related to continuing education
You offer ideas on how to improve the operations of the business
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Assisting customers through our online chat and support tickets channels
Customer Service Manager, Airport Customer Care
By American Airlines At , Los Angeles, Ca $65,000 - $79,301 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division.
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others

Are you looking for an opportunity to provide excellent customer service and make a difference in people's lives? We are looking for a Service Customer Care Associate to join our team and help us provide outstanding customer service to our clients. As a Service Customer Care Associate, you will be responsible for responding to customer inquiries, resolving customer issues, and providing exceptional customer service. If you are passionate about helping people and have a commitment to excellence, this could be the perfect job for you!

Overview Service Customer Care Associate is a customer service professional responsible for providing excellent customer service to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance to customers in a timely and professional manner. Detailed Job Description Service Customer Care Associates are responsible for providing excellent customer service to customers. They must be able to respond to customer inquiries, resolve customer complaints, and provide assistance to customers in a timely and professional manner. They must be able to handle customer inquiries in a friendly and professional manner, and be able to provide accurate information to customers. They must be able to handle customer complaints in a timely and efficient manner, and be able to provide solutions to customer issues. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to handle customer inquiries and complaints
• Ability to provide accurate information to customers
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to type and use a computer
• Ability to work in a team environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints in a timely and efficient manner
• Provide assistance to customers in a friendly and professional manner
• Maintain customer records and provide customer feedback to management
• Follow customer service policies and procedures
• Ensure customer satisfaction by providing excellent customer service