Senior Payments Risk Operations Specialist Jobs in New York

Hires, onboards, trains, leads, manages and develops customer experience leaders in the store.

Introduces best practices and rolls out new country processes and systems on a timely basis to entire Customer Experience team.

Contributes to the creation of the Customer Experience action plan, secures buy in, initiates implementation and follows up.

In customer service, problem solving and conflict handling techniques.

Using data and insights in customer interactions with IKEA across all channels and IKEA service providers into actions and solutions.

Managing, leading and developing people, preferably in customer centric service or retail environment.