Senior Associate, Revenue Operations
By Headway.co At , Remote
Exceptional organizational, coordination, planning, and project management skills.
Experience in a high-performance sales organization, in operations, or consulting / PM capacity.
Excellent analytical skills and data-driven mindset.
Outstanding written and verbal communication skills.
Great collaboration skills and a team player attitude.
Headway employees work remotely across the US, with the option to work from our NYC HQ.
Senior Associate, Credentialing Operations
By Headway.co At , Remote
Has the potential to build out and manage a growing team to achieve these objectives.
Headway employees work remotely across the US, with the option to work from our NYC HQ.
Design and build foundations for a variety of 0-1 initiatives within the Credentialing Operations function..
Lead cross-functional efforts with our product, engineering, payer, and CX teams to achieve team OKRs.
You are a self-starter, with the ability to distill complex problems into simple solutions.
You are highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs.

Are you looking for an exciting opportunity to join a fast-paced, dynamic team? We are looking for a Senior Operations Associate to join our team and help us drive our operations to the next level. As a Senior Operations Associate, you will be responsible for overseeing daily operations, managing projects, and ensuring that our processes are efficient and effective. If you have a passion for problem-solving and a drive to make a difference, this is the job for you!

Overview A Senior Operations Associate is a professional who is responsible for overseeing the day-to-day operations of a business. They are responsible for ensuring that the business runs smoothly and efficiently, and that all processes and procedures are followed. They are also responsible for managing staff, overseeing budgets, and ensuring that customer service is maintained. Detailed Job Description A Senior Operations Associate is responsible for overseeing the day-to-day operations of a business. This includes managing staff, overseeing budgets, and ensuring that customer service is maintained. They are also responsible for ensuring that all processes and procedures are followed, and that the business runs smoothly and efficiently. They must be able to identify and solve problems quickly and efficiently, and must be able to communicate effectively with staff and customers. Job Skills Required
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of business operations and processes
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management
Job Qualifications
• Bachelor’s degree in business, operations, or related field
• 5+ years of experience in operations or related field
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management
Job Knowledge
• Knowledge of business operations and processes
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management
• Knowledge of project management principles and practices
Job Experience
• 5+ years of experience in operations or related field
• Experience in managing staff and overseeing budgets
• Experience in problem solving and decision making
• Experience in customer service
Job Responsibilities
• Oversee day-to-day operations of the business
• Manage staff and oversee budgets
• Ensure that customer service is maintained
• Identify and solve problems quickly and efficiently
• Communicate effectively with staff and customers
• Ensure that all processes and procedures are followed
• Ensure that the business runs smoothly and efficiently