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Senior Helpdesk Analyst Jobs

Helpdesk Analyst – 100% Remote In Texas
By Health & Human Services Comm At , Austin, 78751 $4,013 - $4,480 a month

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

Helpdesk Analyst Jobs
By Material At , New York, 10016 $22 - $28 an hour
Detail-oriented and organized, with strong time management skills
Assist with IT asset management, including tracking, inventory, and disposal of hardware and software
Contribute to the development and maintenance of the Self-Service Knowledge Base, creating and updating articles to empower users with self-help resources
Assist in the setup, configuration, and maintenance of new employee workstations, devices, and software, ensuring a smooth onboarding experience
Provide support for remote employees, including VPN setup and troubleshooting
Perform other duties as assigned by the Help Desk Manager, demonstrating flexibility and adaptability in a dynamic work environment
Helpdesk Analyst Jobs
By iShift At Scottsdale, AZ, United States
Perform event diagnosis, incident handling, problem management, and resolution.
Manage End-point processes including PC/Laptop imaging, asset inventory management, end user application installation and support, and shipping/receiving.
Technical Certifications or related experience
Provide remote and in-person support assistance.
Previous IT Help Desk or Technical Support Experience
Functional knowledge of Active Directory, Exchange/Outlook/OWA, Windows 10, Internet Browsers (IE, Edge, Chrome, and Firefox), Dell PC/Laptop hardware, and Printers.
Helpdesk Analyst – Remote | 963057 Jobs
By Revel IT At United States
In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
Strong Communication Skills Written and Verbal to be able to stay focused on the conversation and manage calls for support.
Great Customer Service skills with attention to detail and ability to listen
Plus, if they have industry specific certifications like A Plus, HDI, Network Plus, CompTIA Plus
Other duties as assigned by the Service Desk Manager.
2+ years of experience in IT space, including 1+ years of experience in technical support/ helpdesk.
Helpdesk Analyst Jobs
By Sprinklr At Texas, United States

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver ...

Helpdesk Analyst Jobs
By NHS Management, LLC At Tuscaloosa, AL, United States

Job Description Helpdesk Analyst to interface with NHS employees to solve IT issues.

Helpdesk Analyst – 100% Remote In Texas
By Texas Health and Human Services At Austin, TX, United States

Job Description Under the supervision of the IT Applications Director, works to deliver technical application analysis, support, problem resolution, testing and training. Work involves ...

Helpdesk Analyst Jobs
By Yoh, A Day & Zimmermann Company At Dallas, TX, United States
2+ years of experience in an IT support or IT Troubleshooting role or equivalent education.
Excellent troubleshooting skills with Windows 10/11 and Microsoft Office.
Excellent communication and interpersonal skills.
End-User Support Analyst (7 a.m. – 4 p.m. shift)
Dallas, TX (City Place area)
Familiarity with smartphone application installation and troubleshooting.
Senior Helpdesk Technician Jobs
By Superior Bowen At Kansas City, MO, United States
Proper Documentation of all services and activities: Writing down processes and standards for easy management and troubleshooting along with business transparency.
Minimum Requirements, Abilities And Expectations
2 years experience in service desk or related positions
Knowledge and understanding of ITSM fundamentals
Knowledge and understanding of Microsoft 365 and Azure services
Knowledge and understanding of Apple iOS and Windows operating systems
Helpdesk Analyst Jobs
By NYC Careers At , Manhattan, 10038, Ny $60,193 - $90,704 a year
Working knowledge of Financial Management Systems (FMS), Citywide Performance
Excellent customer service skills and ability to balance multiple priorities.
Effective and clear communication skills.
Creating and facilitating training and technical assistance to various stakeholders by holding individual
Liaising between internal DYCD units and external vendors by obtaining and conveying information
Reviews, analyzes and reconciles daily reports between citywide systems such as Financial
Helpdesk Analyst Jobs
By Partners In Health At , Boston, 02199, Ma
Procurement and Inventory Management (15%):
In-depth knowledge of computer systems (Windows and Mac OS)
Strong problem-solving skills, with an ability to work independently
Strong interpersonal skills and willingness to work in user support
A+ Certification is useful, but not required
Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
Senior Helpdesk Technician Jobs
By Stavvy At , Boston, Ma
Proactively identifying areas for support improvement to enhance the end-user experience, reduce support volume, and streamline service offerings
Familiarity with asset management, tracking, and deployment processes
Taking ownership of the onsite experience at Stavvy's office, ensuring a seamless and efficient work environment
Proven troubleshooting skills with MacOS, SaaS applications, and A/V systems
Endless opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Leading the day-to-day operations of Stavvy's office, tools, and services, maintaining their optimal functionality
Lead Helpdesk Analyst Jobs
By United States Fund for UNICEF At , New York, Ny $70,400 - $87,800 a year
Desired Knowledge, Skills, and Abilities:
· · Basic Project Management skills
· · Keep teammates and management informed of trends, significant problems, and unexpected delays
· · Hardware and Software Inventory management
Key Responsibilities/Outcomes (include but are not limited to):
· Work with Network Operations Manager on LAN/WAN/Wifi support
Helpdesk Analyst I Jobs
By AUTOPAY At Denver, CO, United States
Education: High school diploma or equivalent experience required.
Use phone, text, and email to respond to employee tickets within service level requirements.
Help maintain a secure network environment and report security vulnerabilities and violations.
Analytical: Detailed-oriented with exceptional organizational skills, ability to prioritize and work independently. Strong reasoning and critical thinking skills.
Technical: Working knowledge of a corporate Microsoft environment.
Understand and demonstrate the principles of AUTOPAY’s Mission, Vision and Values.
Helpdesk Analyst Jobs
By ARK Solutions At , Atlanta, Ga
Track progress of requests to completion and escalate to vendors and management as needed.
Test new accounts upon creation for successful login to equipment, network, office 365 email, and remote VPN.
Communicate status of processed onboard or offboard requests to hiring managers.
One-year proven experience with Office 365 Pro Plus core applications.
One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.).
Detail oriented with the ability to work independently and remote.