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Senior Customer Support Agent Jobs

Customer Support Agent Jobs
By LC EXCLUSIVE At California, United States
Previous experience in customer service or hospitality also a plus, but not required.
Present, promote and sell packages using proven sales techniques to prospective customer.
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Senior Manager Customer Support
By EV Group At Tempe, AZ, United States
Qualifications / Education / Skills and Experience:
Manages the day-to-day operations of the customer support team to include escalation resolution, and employee development planning.
Manages Key Performance Indicators and with domestic customers.
Preferred experience in the semiconductor/electronic industry.
Experience to support High Volume Manufacturing customers including managing a 24x7 support environment.
Working knowledge of concepts, purpose and use of EVG equipment or similar equipment.
Customer Support Agent Jobs
By Karat Financial At United States
Excellent multitasker and time management - handle multiple streams of inbound requests and several open tasks at a time.
Investigate and manage declined transactions and customer notifications.
Ensure timely resolution of customer problems while maintaining a positive customer experience.
2+ years of customer support or similar client-facing experience.
Experience using ticketing systems: (Zendesk, Salesforce, etc)
Remote (within the US) and flexible work culture
Customer Install Support Agent
By Verizon At , Temple Terrace $50,000 - $92,000 a year
Acquiring and maintaining current knowledge of relevant product offerings and support policies to provide a best in class installation experience
CTT+ certification or technical training experience
Work closely with peers across all departments, to ensure an exceptional, and seamless experience for our customers
Associates Degree or Equivalent Work Experience
Experience with telematics installation, low voltage electronics, and automotive mechanical experience
3+ years experience in a telematics installation role
Customer Support Agent Jobs
By SkySlope At , Sacramento, 95814 $22 an hour
Experience providing a high level of customer service, preferably in a technology environment or call center
Experience with both Microsoft and Mac platforms
Experience using a variety of different web browsers
Excellent written and verbal communication skills
Contributing to the efficiency of the software support department, while also supporting their team members
Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having
Senior Customer Support Jobs
By Apex Systems At United States
Minimum of 2 years of experience in eCommerce logistics fulfillment or customer service
Excellent problem-solving and prioritization skills.
Exceptional communication skills for effective interaction with team members and customers.
Assist in addressing inquiries and claims related to logistics tickets.
Proactively identify recurring issues and implement solutions to reduce escalation rates and enhance operational efficiency.
Adhere to established procedures while exceeding departmental service standards.
Inforce Customer Support Agent
By EquiTrust Life Insurance Company At , West Des Moines, 50266, Ia
Maintains a basic knowledge and understanding of all products offered by EquiTrust.
Successfully manages a large volume of inbound calls in a timely manner.
Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.
Must have basic mathematical, organizational, and problem-solving skills with attention to detail.
Ability to prioritize workflows, establish and meet deadlines and manage multiple concurrent tasks.
Basic computer skills and the ability to navigate multiple systems and programs including Microsoft Office, proprietary systems, and other technology solutions.
Customer Support Agent (Overnight)
By Olliv By CoinFlip At United States
Completing all expected training to continue to grow and validate their abilities
Basic knowledge of cryptocurrency and blockchains
General passion and knowledge of fintech and crypto
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Senior Director, Customer Support
By Swooped At United States
Experience in Customer Success, Technical Account Management, and Professional Services are a plus
Equity or comparable benefits may be offered depending on the legal limitations
Worked asynchronously as part of a fully-remote, distributed team
Experience leading technical teams panning global time zones in a 24/7 model
Deep technical experience in the development workflow or other adjacent technical products within cloud, security, tooling, automation, etc.
Experience leading geographically distributed and culturally diverse teams
Customer Support Agent - Temp
By Rupa Health At , Remote
Highly organized, able to think 1 step ahead, takes initiative, time management, and able to handle many tasks
We all wear many hats so responsibilities may change over time!
Strong communication & customer service skills
Work remotely - anywhere in the USA
Hi! I’m Tim, Customer Support Manager at Rupa!
Customer support interactions with practitioners, patients, and lab partners through chat, email, and phone
Customer Support Agent (Peoria)
By Clae Solutions At Pekin, IL, United States

We are seeking a Client Support Specialist to join our team! We are currently experiencing explosive growth and need to add to our Peoria office. The ideal candidate will be organized, ...

Technical Customer Support Agent
By ADP At Parsippany, NJ, United States
Microsoft Certified Professional (MCP) or equivalent certification/experience
2 years' experience with Enhanced Time and/or Workforce Manager
Are you ready to join a company offering career advancement opportunities throughout your career journey?
1 - 3 years ADP Client Services or equivalent outside experience
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Other Acceptable Experiences Could Include
Senior Customer Support Specialist
By Medallion At United States
Gather customer feedback to help identify trends and patterns and provide insights and recommendations to improve the overall customer experience.
5+ years experience in Customer Support
3+ years experience with Payer Enrollment, Licensing, or Credentialing
Handle customer inquiries by investigating and resolving complex issues in a timely and efficient manner while maintaining high customer satisfaction.
Collaborate with cross-functional teams, including Customer Success, product development, and operations, to effectively address customer needs and provide timely solutions.
Maintain a thorough understanding of products, services, and company policies to provide accurate and up-to-date information to customers.
Customer Support Agent - Us
By VanMoof At United States
Native English (UK/US/AUS/CA) communication skills, both written and spoken – any other language is a major bonus!
Your work week will be from Wednesday until Sunday with Monday and Tuesday off.
The work hours vary between 10.45 AM - 9.45 PM. You almost never work longer than a normal shift!
Be our first port of call for our North American support issues and customer service.
Get smart with your working hours, so that every customer gets an answer when they need it.
Become a walking Encyclopedia about all VanMoof products we've ever sold, so you can answer customer questions in an instant.
Customer Support Agent Jobs
By Ad Hoc Labs At , Los Angeles, Ca
Knowledge/experience with troubleshooting difficult technology issues.
Exceptional reading, listening and writing skills.
Experience with software such as Google Docs, Slack, etc.
Experience with Customer Service Software (Desk, ZenDesk, Help Scout, etc.)
Collaborate with other agents to resolve issues and respond to cases in a timely, accurate, and professional manner.
Follow internal guidelines for appropriate customer communication.
Senior Customer Support Specialist
By Premier Talent Partners At San Francisco, CA, United States
Experience using help desk software and remote support tools
Experience as a Customer Support Specialist or similar CS role
Excellent communication and problem-solving skills
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Digital Customer Support Agent
By Insight Global At United States
Proven Time Management and Organizational Skills
Has attention to detail and critical thinking skills
Able to manage their own schedule and workload
Can communicate effectively in writing
Open to receiving performance feedback and incorporating recommendations into daily practices
Looking for a long-term stable appointment
Senior Director, Candidate & Customer Support
By Checkr, Inc. At Orlando, FL, United States
Build and manage all aspects of Checkr’s rapidly scaling Customer Support teams across our San Francisco, Denver, Orlando, and remote locations.
Collaborate with Marketing, Sales, Customer Success, Finance and Engineering teams to improve customer experience.
Experience building outsourced, global, and distributed remote support teams.
Define a delightful customer support experience, and the strategy to support it.
Drive efforts with product, engineering, marketing, and revenue teams to streamline post-sale Support and improve the customer experience at scale.
10+ years of leadership experience in an organization with a strong brand of outstanding customer service.
Customer Support Agent Jobs
By State of Iowa Talent Gateway At , , Ia $34,528 - $50,710 a year
Experience working in a call center environment
Experience in providing customers information about various tax types
Demonstrated experience with related work that requires attention to detail
Additional preference will be given to candidates who have experience with the GovConnectIowa application
Flexible Working Environment- Work from Home Opportunities
Experience equal to three years of full-time clerical or closely related work;
Customer Support Agent Jobs
By GAN At , Las Vegas, 89145, Nv
Respond to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office and Jira (preferred)
Excellent English written and verbal communication skills
Previous experience in online gaming/gambling/sports betting (Preferred)
Previous experience in dealing with customer fraud (Preferred)
Provide excellent customer service via phone, live chat, and via email.