Senior Client Services Manager Jobs in California

5-7+ years of qualified event management experience required.

*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.

Ability to provide hands-on management of events while maintaining a long term, strategic view of client objectives

Experience, knowledge and interest in baseball

Manage and develop post event evaluation and client gifting processes

Serve as manager on duty on-site at all programs and events

Management of Client Services (50%)

Leadership & People Management (25%)

Commensurate with experience, education, and market ($75,000- $85,000)

With support from HR, manage and build Client Services team, and providing performance guidance to ensure best service to projects.

Manage division performance objectives as detailed by annual business plan.

Collaborate with other managers to support cross-functionality across departments

3+ experience managing or supervising a remote customer service/support team is desired

Help build Client Services strategy, processes and procedures during product launches to operationalize Guardant Health’s Oncology Product Portfolio and Offerings

Manage and coordinate weekly team meetings to update staff on new products and programs, update on procedures and share best practices

6+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required

Prior experience working within a commercial team is a must

Extensive knowledge of using and designing workflows in SFDC (CRM)