Senior Director Business Operations
By Dimensional Thinking, LLC At St Louis, MO, United States
Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.
Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI
10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications.
Direct the identification, development, and implementation programs centered on quality and operations excellence
Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards
Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiatives

Are you looking for an opportunity to make an impact in a fast-paced, dynamic business environment? We are looking for a Senior Business Operations professional to join our team and help drive our business forward. You will be responsible for developing and executing strategies to improve operational efficiency and effectiveness, while ensuring compliance with all applicable regulations. If you have a passion for problem-solving and a drive to succeed, this could be the perfect role for you!

Overview Senior Business Operations is a high-level position within an organization that is responsible for overseeing the day-to-day operations of the business. This role is typically responsible for developing and implementing strategies and processes to ensure the efficient and effective running of the business. They are also responsible for managing the budget, overseeing the staff, and ensuring that the business meets its goals and objectives. Detailed Job Description Senior Business Operations is responsible for developing and implementing strategies and processes to ensure the efficient and effective running of the business. This includes developing and managing the budget, overseeing the staff, and ensuring that the business meets its goals and objectives. They are also responsible for ensuring that the business is compliant with all relevant laws and regulations. Additionally, they are responsible for monitoring the performance of the business and making recommendations for improvement. Job Skills Required
• Excellent organizational and planning skills
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of relevant laws and regulations
• Knowledge of business operations and processes
• Knowledge of budgeting and financial management
• Ability to manage multiple projects simultaneously
Job Qualifications
• Bachelor’s degree in business, finance, or a related field
• 5+ years of experience in business operations
• Experience in budgeting and financial management
• Experience in developing and implementing strategies and processes
• Knowledge of relevant laws and regulations
Job Knowledge
• Knowledge of business operations and processes
• Knowledge of budgeting and financial management
• Knowledge of relevant laws and regulations
• Knowledge of project management
Job Experience
• 5+ years of experience in business operations
• Experience in budgeting and financial management
• Experience in developing and implementing strategies and processes
• Experience in managing multiple projects simultaneously
Job Responsibilities
• Develop and implement strategies and processes to ensure the efficient and effective running of the business
• Manage the budget and oversee the staff
• Ensure that the business meets its goals and objectives
• Monitor the performance of the business and make recommendations for improvement
• Ensure that the business is compliant with all relevant laws and regulations
• Manage multiple projects simultaneously