Customer Service Rep Trainee (Monday To Friday 8:30Am To 5:30Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Ability to pass customer service representative skills test.
Ability to pass phone skills test.
Ability to pass typing skills test.
Must possess proficient English skills, both written and verbal.
Completes and participates in all customer service training program curriculum and activities.
Customer Service Rep Trainee (Monday To Friday 7:00Am To 4:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Ability to pass customer service representative skills test.
Ability to pass phone skills test.
Ability to pass typing skills test.
Must possess proficient English skills, both written and verbal.
Completes and participates in all customer service training program curriculum and activities.
Customer Service Rep Trainee (Monday To Friday 8:00Am To 5:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Ability to pass customer service representative skills test.
Ability to pass phone skills test.
Ability to pass typing skills test.
Must possess proficient English skills, both written and verbal.
Completes and participates in all customer service training program curriculum and activities.
Inventory Clerk I (Monday To Friday 7:30Am To 4:30Pm)
By Glidewell Dental At Irvine, CA, United States
Monitors and communicates stock level requirements to management.
Understands and performs all purchasing inventory clerk related duties and responsibilities.
Notifies management of shortages and other issues that could affect product availability.
Coordinates and conducts special requests upon management approval.
Performs other related duties and projects as required by management.
Coordinates and ensures supply room coverage with other supply room managers.
Scheduler (Monday To Friday 8:00Am To 5:00Pm)
By Glidewell Dental At Irvine, CA, United States
Updates case boxes, applicable work order/case tracking system (i.e., DL+), and applicable customer management system to reflect changes in shipping dates.
Informs next work shift team of important production updates, including necessary management team.
Performs other related duties and projects as business needs require at direction of management.
Provides administrative support such as verifying and/or scheduling shipping dates, scanning cases, and serving as liaison to other departments.
Creates modeless case pan; coordinates with digital team for model printing.
Monitors production flow and understands effects of production issues on shipping dates; schedules new shipping dates as necessary.
Distribution Technician (Monday To Friday 5:30Pm To 2:30Am)
By Glidewell Dental At Irvine, CA, United States
Communicates with colleagues, dental technicians and managers in a prompt articulate manner.
Maintains a day to day professional relationship with dental technicians and managers.
Responds to distribution requests made by TA, QC, supervisor or manager.
Proficient knowledge of general office procedures.
Proficient in English verbal communication skills, including professional telephone manner.
Coordinates and performs a range of department support activities; serves as a courier service between other divisions/departments.
Inventory Lead (Monday To Friday 7:00Am To 4:00Pm)
By Glidewell Dental At Irvine, CA, United States
Notify management of shortages or other problems that could impact product availability.
Compiles weekly summary reports and reports to management.
Performs special projects as assigned by management to optimize inventory storage and fulfillment goals.
Generates record keeping transactions to update Material Requirements Planning (MRP) system and moves stock around facility.
Minimum three (3) years of inventory experience in a warehouse or distribution center
Conducts cycle count inventory reviews, test counts, and inventory reconciliation activities.
Logistics Support Specialist (Monday To Friday 8:00Am To 5:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Provides support for remote locations as needed.
Minimum two (2) years of experience in shipping or transportation administration.
Experience with shipping and import/export, a plus.
Supply chain certification, a plus.
Coordinates and onboards new carriers.
Scheduler (Monday To Friday 5:00Am To 2:00Pm)
By Glidewell Dental At Irvine, CA, United States
Updates case boxes, applicable work order/case tracking system (i.e., DL+), and applicable customer management system to reflect changes in shipping dates.
Informs next work shift team of important production updates, including necessary management team.
Performs other related duties and projects as business needs require at direction of management.
Provides administrative support such as verifying and/or scheduling shipping dates, scanning cases, and serving as liaison to other departments.
Creates modeless case pan; coordinates with digital team for model printing.
Monitors production flow and understands effects of production issues on shipping dates; schedules new shipping dates as necessary.
Project Manager -Manufacturing (Monday To Friday 8:00Am To 5:00Pm)
By Glidewell Dental At Irvine, CA, United States
Minimum one (1) year of experience in project management.
Prepares project status reports for management and the team.
Perform other related duties and projects as business needs require at direction of management.
Medical device and FDA regulation experience a plus.
Determines project scope of work, project performance criteria, and fitness for use.
Identifies work elements and timelines of projects.
Scheduler (Monday To Friday 9:00 Am To 6:00 Pm)
By Glidewell Dental At Irvine, CA, United States
Updates case boxes, applicable work order/case tracking system (i.e., DL+), and applicable customer management system to reflect changes in shipping dates.
Informs next work shift team of important production updates, including necessary management team.
Performs other related duties and projects as business needs require at direction of management.
Provides administrative support such as verifying and/or scheduling shipping dates, scanning cases, and serving as liaison to other departments.
Creates modeless case pan; coordinates with digital team for model printing.
Monitors production flow and understands effects of production issues on shipping dates; schedules new shipping dates as necessary.
Customer Service Rep Trainee (Monday To Friday 6:00Am To 3:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Ability to pass customer service representative skills test.
Ability to pass phone skills test.
Ability to pass typing skills test.
Must possess proficient English skills, both written and verbal.
Completes and participates in all customer service training program curriculum and activities.
Customer Service Rep Trainee (Monday To Friday 6:30Am To 3:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Ability to pass customer service representative skills test.
Ability to pass phone skills test.
Ability to pass typing skills test.
Must possess proficient English skills, both written and verbal.
Completes and participates in all customer service training program curriculum and activities.
Distribution Technician (Monday To Friday 4:00Pm To 12:30Am)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at direction of management.
Utilizes technician profile cards to effectively distribute cases based on technician skill level.
Loads and organizes case distribution carts according to established guidelines.
Timely delivers cases to next production process upon completion of previous process.
Timely distributes cases to and from designated distribution centers and Dental Technicians.
Monitors case flow for rush cases; distributes rush cases with urgency to prevent production delays and ensure efficient workflow.
Construction Laborer Ii (Monday To Friday 6:30Am To 3:00Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as business needs require at the direction of management.
T-bar: Install T-bar ceilings, and has knowledge of ceiling grid terminology and codes.
Performs construction tasks including, but not limited to:
Drywall: Up to level 5 finish.
Framing: Frames from a set of plans, and identifies quantity take off on a project.
Flooring: Repairs and handles entire flooring projects, including floor preparation, installation and finish work.
Cafeteria Worker Ii (Monday To Friday 7:30Am To 4:30Pm)
By Glidewell Dental At Irvine, CA, United States
Performs other related duties and projects as required by management.
Minimum one (1) year of experience in cafeteria environment.
Prepares food according to established preparation methods.
Operates cash register in order to compute bills; ensures accuracy of collection and disbursement money.
Modifies and issues receipts to customers.
Restocks cafeteria and vending machines.
Inventory Clerk (Monday To Friday 6:00Am To 2:30Pm)
By Glidewell Dental At Irvine, CA, United States
Monitors and communicates stock level requirements to management.
Understands and performs all purchasing inventory clerk related duties and responsibilities.
Notifies management of shortages and other issues that could affect product availability.
Coordinates and conducts special requests upon management approval.
Performs other related duties and projects as required by management.
Coordinates and ensures supply room coverage with other supply room managers.
Customer Retention & Loyalty Specialist (Monday To Friday 7:00Am To 4:00Pm)
By Glidewell Dental At Irvine, CA, United States
Assists management with organizational initiatives related to short and long-term growth efforts to drive customer engagement and retention.
Drives a customer full lifecycle management approach to retention.
Performs other related duties and projects as business needs require at direction of management.
Maintains a working knowledge of Glidewell products and services offered.
Manages accounts for escalated and at-risk customers. Handles technical queries by problem solving with the customer and utilizing company resources.
Manages top accounts for assigned product line.
Customer Care Account Manager (Monday To Friday 7:30Am To 4:00Pm)
By Glidewell Dental At Irvine, CA, United States
Notifies management of recurring customer issues. Makes recommendations on appropriate resolution.
Assists with incoming calls as needed for Dentists and Laboratory Customers to ensure delivery of the ultimate customer service experience.
Notifies Manager of internal processes or interactions with other departments that are impacting the workflow processes.
Stays up-to-date with business rules for specific accounts (i.e., DSO, long-term accounts, etc.) to provide a personable service level experience.
Listens actively to customer needs and concerns while demonstrating empathy; determines best course of action to resolve issue to Customers’ satisfaction.
Fully investigates customer complaints and follows up with all involved parties in a timely manner on resolution.
Property Administrator (Monday To Friday 7:30Am To 4:00Pm)
By Glidewell Dental At Irvine, CA, United States
Previous experience in Commercial Property Management, preferred.
Conducts monthly property walks focused on pest control management. Documents and reports findings to an authorized pest control vendor.
Assists with communication between trade teams, management, and building occupants during projects, repairs, and shutdowns.
Performs other related duties and projects as business needs require at direction of management.
Maintains property certification and inspection tracking including but not limited to fire life safety equipment, HVAC, backflows, critical equipment, etc.
Minimum three (3) years of experience in a customer facing role required.