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Respiratory Customer Care Specialist Jobs in Minnesota

Customer Care Specialist Jobs
By Therapy Brands At Eagan, MN, United States
Great time and task management skills
Assist in the creation of knowledge based articles and other support bulletins.
Technical skills are a plus
Data gathering and analysis skills
3-5 years of experience in providing customer support
Great written, verbal, and listening skills

Are you looking for a job that allows you to help people while using your knowledge of respiratory care? We are looking for a Respiratory Customer Care Specialist to join our team! As a Respiratory Customer Care Specialist, you will be responsible for providing excellent customer service to our patients and their families. You will be the first point of contact for our patients and will be responsible for answering questions, providing information, and helping to resolve any issues that may arise. If you have a passion for helping others and a strong knowledge of respiratory care, this could be the perfect job for you!

What is Respiratory Customer Care Specialist Skills Required?

• Excellent customer service skills
• Knowledge of respiratory care products and services
• Ability to communicate effectively with customers
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of medical terminology

What is Respiratory Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or healthcare field
• Certification in respiratory care or related field (preferred)

What is Respiratory Customer Care Specialist Knowledge?

• Knowledge of respiratory care products and services
• Knowledge of medical terminology
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Respiratory Customer Care Specialist Experience?

• Previous experience in customer service or healthcare field
• Previous experience in respiratory care or related field (preferred)

What is Respiratory Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and other channels
• Provide product and service information to customers
• Troubleshoot customer issues and provide solutions
• Process customer orders and payments
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Assist with other customer service related tasks as needed