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Respiratory Customer Care Specialist Jobs in Illinois

Customer Care Specialist - Avail
By Realtor.com At Chicago, IL, United States
Develop a deep knowledge of Avail.co products and services
Deep passion and drive to help others and humanize the customer service experience
At least 2 years experience in customer-facing roles
Experience working with a fast-growth technology company, preferred
Experience in the following tools: Zendesk and JIRA, preferred
Help customers troubleshoot issues of low to medium complexity levels
Training Delivery Specialist, Customer Care
By Dyson At Illinois, United States
Previous experience in remote Customer Service operations environment preferred
Experience in position with moderate travel requirements preferred
Communicate training, cross-training and continuing education opportunities to Training Development staff
Support and collaborate with Repair Experience on any training needs as they become relevant
Self-motivator with strong ability to work independently/remote required
Experience delivering Virtual and E-learning materials

Are you looking for a job that allows you to help people while using your knowledge of respiratory care? We are looking for a Respiratory Customer Care Specialist to join our team! As a Respiratory Customer Care Specialist, you will be responsible for providing excellent customer service to our patients and their families. You will be the first point of contact for our patients and will be responsible for answering questions, providing information, and helping to resolve any issues that may arise. If you have a passion for helping others and a strong knowledge of respiratory care, this could be the perfect job for you!

What is Respiratory Customer Care Specialist Skills Required?

• Excellent customer service skills
• Knowledge of respiratory care products and services
• Ability to communicate effectively with customers
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of medical terminology

What is Respiratory Customer Care Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or healthcare field
• Certification in respiratory care or related field (preferred)

What is Respiratory Customer Care Specialist Knowledge?

• Knowledge of respiratory care products and services
• Knowledge of medical terminology
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Respiratory Customer Care Specialist Experience?

• Previous experience in customer service or healthcare field
• Previous experience in respiratory care or related field (preferred)

What is Respiratory Customer Care Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and other channels
• Provide product and service information to customers
• Troubleshoot customer issues and provide solutions
• Process customer orders and payments
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Assist with other customer service related tasks as needed