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Resolution Officer Jobs

Resolution Analyst Jobs
By CDK Global At United States
Updates management on potential issues. Makes recommendations on resolution and ways to prevent future issues, after root cause evaluation
Minimum 2 years of experience in a finance, customer service or collection, or contracting background
Resolves escalated client issues/disputes using problem solving skills
Knowledge of Oracle ERP system is a plus
Bilingual (English /French (Canada)) is a requirement
Researches issues which includes contacting internal CDK business groups to determine resolution
A/R Research And Resolution Representative
By US Acute Care Solutions At , Remote $12.91 - $21.52 an hour
At least one year of medical insurance or billing experience or equivalent training or education.
Maintains knowledge of current government and/or carrier regulations relevant to the industry.
Knowledge of medical insurance and its terminology.
Basic knowledge of ICD-10 and CPT codes.
Ability to work effectively in remote setting.
Serves as an active contributor in team meetings.
Claims Resolution Coordinator Jobs
By GAIUS Networks (Flipped.ai) At United States
Answercustomer service lines as necessary and responds toprovider inquiries either byphone, email,or in person regardingclaims-related questions.
Reviews, researches, and workswith various departments to resolve complex providerinquiries, appeals, and grievances.
ProcessesCIFs and adjustments as needed.
Writesand runsreports in Business Objects to obtain needed claim data.
Tracksand analyzesprovider trends with denials and CIFsto provide support toproviderswith an opportunity to improve.Distributesprovider scorecards.
Trackscomplaints, appeals, and grievances by the program. Reportsactivities on a quarterlybasis to IQI, PHC Compliance Coordinator,and Claims Director.
Issue Resolution & Quality Coordinator
By DeKalb County, GA At , Decatur, Ga $58,662 - $94,446 a year

Salary Range: $58,662-$94,446 FLSA: Exempt The purpose of this classification is to monitor and coordinate quality assurance and resolution of complex customer service issues for the ...

Resolution Analyst I - Remote
By Co-op Solutions At Omaha, NE, United States
Must be detail oriented, demonstrate excellent time management skills, display good follow-up skills and demonstrate a positive team attitude.
Manages technical problems within the Client Care Team through expert problem solving skills.
Evaluate significant client events and report to management service impairments.
Strong knowledge of card processing operations and credit issuer responsibilities.
Familiarity with product and project management methodologies.
Strong analytical skills with an emphasis on problem solving and offering creative solutions.
Director – Dispute Resolution Jobs
By SOCOTEC USA At Atlanta, GA, United States
B.S. in Engineering, Architecture or Construction Management
Expertise with P6, MS Project, large data management, and graphic communication tools
Preparing statements of qualification and engagement letters
10+ years of construction dispute resolution or related experience
Industry networking and opportunity development
Develop project strategy, work plans and budgets
Claims Resolution Spec, Apd
By Liberty Mutual Insurance At United States
Reports coverage denials to manager.
General knowledge of contract language, including regulatory and policy differences, legal liability and general insurance policy coverage
Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required
Associates degree or equivalent training plus generally two or more year's auto non-injury claims handling experience
Requires frequent coverage research and analysis resulting in final coverage decision.
Negotiates coverage and liability decisions with insured, claimant, claimant carrier.
Manager, Business Resolution Jobs
By Tesla Industries, Inc. At Fremont, CA, United States

The Business Resolution team consists of intelligent and driven individuals that use their industry experience and problem-solving skills to tackle complex business challenges. This team collaborates ...

Ap Resolution Processor Jobs
By MORSCO INC At , Dallas, 75248, Tx

A successful Accounts Payable Processor must be able to work at a fast pace and be very deadline oriented. This person must be a team player and be able to interact well with others and be willing to ...

Enrollment Resolution Examiner- 004465 Jobs
By Excellus BCBS At Rochester, NY, United States
Proven organizational, analytical, and time management skills.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and
Assist with Quality Control for Membership by identifying quality risk, knowledge sharing with peers, and maintaining departmental level quality scores.
A minimum of two (2) years health insurance operations experience preferred
Must have solid communication skills – both verbal and written.
Computer proficiency, including experience in Microsoft Office Suite.
Dispute Resolution Representative-1 Jobs
By Fifth Third Bank At Cincinnati, OH, United States
Minimum Knowledge, Skills And Abilities Required
Interact with the Internal departments to identify trends/issues and offer recommendations for improvements to policy and procedures, as applicable.
Refers exception cases to Escalations, Supervisor or Manager when they are outside of pre-established guidelines
Customer service skills to be able to contact customers or merchants as part of investigation.
Excellent oral and written communication skills.
Strong PC knowledge, including MS Office, Word, and Excel, PowerPoint.
Lead Accounts Resolution Rep
By Wellstar Health System At Marietta, GA, United States
Iv. apply appropriate supervisory, management and leadership techniques in an operational setting
iv. apply appropriate supervisory, management and leadership techniques in an operational setting
Review write-off requests, miscellaneous cash adjustments, and submits to manager for approval
Ensure optimal system capabilities by coordinating with IS, providing training, documentation system parameters, challenging systems and obtaining feedback from staff/users.
Experience as an Account Follow-up Representative II or three (3) years in hospital patient financial services or related area. Required
Strong interpersonal, mathematical, analytical, computer, problem solving and writing skills, with a ?take charge? attitude.
Alternative Dispute Resolution Jobs
By Clark County, NV At , Las Vegas, 89101, Nv $117,728 - $182,478 a year

THIS IS AN EXEMPT POSITION AND ANY RULES OR PROCEDURES GOVERNING THE COMPETITIVE PROCESS DO NOT APPLY.

Are you looking for an exciting opportunity to help people resolve their disputes? We are looking for a Resolution Officer to join our team and help us provide a fair and efficient resolution process for our customers. As a Resolution Officer, you will be responsible for managing customer disputes, providing guidance and support to customers, and ensuring that all parties involved are satisfied with the outcome. If you have excellent problem-solving skills and a passion for helping people, this could be the perfect job for you!

Overview A Resolution Officer is responsible for resolving customer complaints and disputes in a timely and efficient manner. They are responsible for providing customer service and resolving customer issues in a professional and courteous manner. They must be able to identify and analyze customer complaints and disputes, and develop solutions that are satisfactory to both the customer and the company. Detailed Job Description A Resolution Officer is responsible for providing customer service and resolving customer complaints and disputes in a timely and efficient manner. They must be able to identify and analyze customer complaints and disputes, and develop solutions that are satisfactory to both the customer and the company. They must be able to communicate effectively with customers, both verbally and in writing. They must be able to work independently and as part of a team. They must be able to manage multiple tasks and prioritize work. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to analyze customer complaints and disputes
• Ability to develop solutions that are satisfactory to both the customer and the company
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Knowledge of customer service principles and practices
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or dispute resolution
• Knowledge of customer service principles and practices
• Knowledge of dispute resolution techniques
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of dispute resolution techniques
• Knowledge of applicable laws and regulations
• Knowledge of customer service software
Job Experience
• Previous experience in customer service or dispute resolution
• Previous experience in a customer service or dispute resolution role
Job Responsibilities
• Provide customer service and resolve customer complaints and disputes in a timely and efficient manner
• Identify and analyze customer complaints and disputes
• Develop solutions that are satisfactory to both the customer and the company
• Communicate effectively with customers, both verbally and in writing
• Manage multiple tasks and prioritize work
• Follow applicable laws and regulations
• Maintain customer service records and reports