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Reservations Executive Jobs

Director Of Reservations Jobs
By Cavallo Point Lodge At Washington, DC, United States
Must possess a minimum of 2+ years in Reservations Management or Supervision; those with direct luxury experience will be strongly preferred.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
Work closely with the Front Office Manager in determining the percentage for overbooking.
Excellent communications skills with fluency in English required; must possess a superior telephone demeanor at all times.
Monitor and ensure that the Reservations team members perform their job functions to the highest standard at all times.
Ensure that the Reservation phone lines are attended at all times.
Reservations Product Manager Jobs
By Azamara At Miami-Fort Lauderdale Area, United States
Minimum of 10+ years of experience in product or application management demonstrating progressive growth from positions within a large enterprise environment.
Experience in all stages of agile and development methodology from planning, development, Q/A, deployment, post go-live support, and change management.
Strong management, leadership and collaborative experience with all internal departments with emphasis on: Revenue Management and IT.
Strong planning, analytical, project management and leadership skills.
You have a good grasp of time management.
Proven track record of successful application implementations and project management. Ability to handle multiple tasks/projects in parallel.
Reservations Titanic Museum Jobs
By TITANIC Museum Attractions At Branson, MO, United States

TITANIC IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER COVID-19 Consideration: Vaccination Generally Required. POSITION SUMMARY Are you a responsible, punctual and team player type of ...

Reservations Officer Jobs
By Royal Jordanian At Chicago, IL, United States
Excellent computer skills including knowledge of all systems used.
Highlights to customers the legal requirements covering their journey such as passport validity, visa need, health condition requirements, and other issues.
A minimum of 2 years of experience in sales, ticketing, and reservation.
Highly skilled in customer service and a very customer-oriented person.
Problem solving and decision-making abilities.
Strong interpersonal and presentation skills.
Reservations Manager Jobs
By Grand Pacific Resorts At San Diego, CA, United States
oMastery of property management systems and previous night audit experience a plus
oImplements a resort help desk to resolve any reservation and or data entry challenges.
oPartner other department heads to manage special projects as necessary.
OTHER RESPONSIBILITIES / GPRM STANDARDS
oStrong problem-solving, decision-making and communication/leadership skills
oProven Accounting, Excel, and Reconciliation skills
Reservations Supervisor (Remote) Jobs
By Windstar Cruises At , Miami, 33166, Fl
Strong time management skills and ability to manage multiple tasks simultaneously and adjust based upon priorities
Self-starter with excellent task management skills
Work as a team member with the Management Team and staff.
Be a unified representative of the Management Team.
Manage team statistics, files, etc. as required.
Collaborates with the training team to develop and maintains internal Sharepoint knowledgebase with new and changing information.
Reservations Representative (Anticipated Start - July 2023)
By Sunseeker Resort Charlotte Harbor At , Charlotte Harbor, Fl
Assist guests through problem solving situations while keeping management well informed of challenges and guest feedback.
Enter third party reservations into the property management system to ensure proper accommodations and billing.
Perform all other duties as requested by management.
Previous experience in a hotel or resort setting with knowledge of booking systems, both in-house and online preferred.
Continuous knowledge of Resort Accommodation, rates, and special packages that are available.
Data entry of reservations and reporting.
Online Service Reservations Manager
By MSX INTERNATIONAL At , Allen Park, Mi
Strong time management and organizational skills
Previous Coaching experience working with the Service department, Service Management, Service Advisors, and BDC preferred
Confidence when interacting with all levels of Dealership Management and Staff in both the product as well as yourself
Manage PHQ Team, hours, ER, Timesheets, Vacations
Report to Program Manager daily, weekly, and monthly as needed
Guide, support, advise and educate Dealership Personnel and Ford field representatives on the processes, procedures, and benefits of GXP
Group Reservations Coordinator - Hilton Orlando
By Hilton At Orlando, FL, United States
Hospitality - We're passionate about delivering exceptional guest experiences.
Process group reservation information and input rooming lists
Enter reservations, process reservation changes, and ensure organization of group rooms upon arrival
Communicate effectively with Meeting Planners, Housing Agencies, Clients, and internally with Revenue, Events, Sales, and Front Office Teams
Respond to both guests and clients in-person, email, and telephone in a timely, friendly and efficient manner
Perform word-processing, typing, e-mailing, data-entry, filing, faxing, and copying
Manager, Global Reservations Jobs
By American Airlines At , Raleigh, Nc
Minimum Qualifications- Education & Prior Job Experience
Ability to manage management, non-management and contract labor work groups
This job is a member of the Global Reservations Team within the Customer Experience Division.
Manages staff assignments; monitors and evaluates performance
Bachelor's degree or equivalent experience
4 years demonstrated experience effectively managing and motivating a team
Manager, Global Reservations Jobs
By American Airlines At Miami, FL, United States
Ability to manage management, non-management and contract labor work groups
This job is a member of the Global Reservations Team within the Customer Experience Division.
Manages staff assignments; monitors and evaluates performance
Bachelor's degree or equivalent experience
4 years demonstrated experience effectively managing and motivating a team
4 years customer service/sales experience
Reservations Sales & Services Representative (Chicago)
By United Airlines At , Chicago, Il $18.51 an hour
Efficiently handle requests; assist all customers including those with disabilities using United guidelines
At least one year experience in sales, customer contact, call center, customer service or other related work is preferred
Successful completion of interview required to meet job qualifications
2+ Years of Contact Center and Call Center experience
2+ Years of Customer Service Experience
Airport Experience (operations, customer service, baggage, customer solutions)
Reservations/Sales Associate Jobs
By Grand Hyatt Vail At , Vail, 81657, Co $20.50 an hour
Enjoy free meals in our colleague cafeteria for every shift worked
1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
Discounted & Complimentary hotel room nights
Medical, Dental, Vision Insurance – (Full-Time colleagues)
Flexible Spending Account (Full-Time colleagues)
PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
Reservations Clerk Jobs
By Marriott International, Inc At , Seattle, 98101, Wa $23.23 an hour

Job Number 23078643 Job Category Reservations Location Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States Schedule Full-Time Located Remotely? N Relocation? N ...

Reservations Specialist Jobs
By Ashlee Travel At United States

We are looking for an outgoing friendly individual to join us as a travel agent. You will need to research and book all travel plans and accommodations as needed by your clients. The trip may include ...

Area Director Reservations Jobs
By Auberge Resorts Collection At , Remote
Provide detailed notes and comments in the lead management system and PMS regarding guest requests to ensure a quality guest experience.
Strong knowledge of Opera and HMS property management systems
Ensure the team pursues outbound revenue opportunities through our lead management system.o
Maintain rate integrity in accordance with revenue management strategies. Communicates strategies to reservation sales associates in a timely manner.
Must be a cultural ambassador and participate proactively with all area general managers and regional vice presidents.
Ability to work in a remote environment.
Reservations Coordinator Jobs
By Marriott International, Inc At , West Hollywood, 90069, Ca $27.00 - $27.50 an hour

Additional Information Pay : $27.00 to $27.50 / hour Job Number 23063858 Job Category Reservations Location The West Hollywood EDITION, 9040 West Sunset Blvd, West Hollywood, California, ...

Are you looking for an exciting opportunity to join a dynamic team of Reservations Executives? We are looking for a motivated individual to join our team and help us provide excellent customer service to our guests. If you are passionate about customer service and have a great eye for detail, this could be the perfect job for you!

Overview:

A Reservations Executive is responsible for managing the reservations process for a hotel, resort, or other hospitality business. They are responsible for ensuring that guests have a pleasant and satisfactory experience when making their reservations. They must be knowledgeable about the hotel's services and amenities, and be able to answer any questions that guests may have. They must also be able to handle any complaints or issues that may arise during the reservation process.

How To Become an Reservations Executive:

To become a Reservations Executive, you will need to have a high school diploma or equivalent. You may also need to have some experience in the hospitality industry, such as working in a hotel or resort. You will also need to have excellent customer service skills and be able to work well with people.

Reservations Executive Skills:

• Excellent customer service skills
• Knowledge of the hospitality industry
• Ability to work well with people
• Ability to handle complaints and issues
• Knowledge of hotel services and amenities
• Ability to answer questions
• Knowledge of reservation systems
• Ability to multitask
• Strong organizational skills
• Ability to work under pressure

What is Reservations Executive Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of reservation systems
• Knowledge of the hospitality industry
• Knowledge of customer service principles
• Knowledge of local area attractions
• Knowledge of local laws and regulations

What is Reservations Executive Responsibilities?

• Manage the reservations process for a hotel, resort, or other hospitality business
• Answer questions from guests about services and amenities
• Handle complaints and issues that may arise during the reservation process
• Ensure that guests have a pleasant and satisfactory experience when making their reservations
• Ensure that all reservations are accurate and up-to-date
• Maintain records of all reservations
• Monitor and update reservation systems

What is Reservations Executive Experience?

• Previous experience in the hospitality industry
• Previous experience in customer service
• Previous experience in reservations
• Previous experience in managing reservations systems

What is Reservations Executive Qualifications?

• High school diploma or equivalent
• Excellent customer service skills
• Ability to work well with people
• Ability to handle complaints and issues
• Knowledge of hotel services and amenities
• Knowledge of reservation systems
• Ability to multitask
• Strong organizational skills
• Ability to work under pressure

Reservations Executive Education:

• High school diploma or equivalent
• Bachelor's degree in hospitality management or related field
• Certification in hospitality management or related field
What tools help Reservations Executive work better?
• Reservation software: Reservation software helps Reservations Executives manage the reservations process more efficiently. It allows them to track and update reservations, manage customer information, and generate reports.
• Customer relationship management (CRM) software: CRM software helps Reservations Executives keep track of customer information and interactions. It allows them to better understand customer needs and preferences, and to provide better customer service.
• Online booking systems: Online booking systems allow customers to make reservations online, which makes the process more efficient and convenient.
Good tips to help Reservations Executive do more effectively?
• Stay organized: Keeping track of reservations and customer information can be a challenge. Staying organized is key to managing the reservations process effectively.
• Be proactive: Anticipate customer needs and be proactive in addressing any issues that may arise.
• Stay up-to-date: Stay up-to-date on the latest trends in the hospitality industry and be aware of any changes in the reservation process.
• Be flexible: Be flexible and willing to accommodate customer requests.
Common Reservations Executive interview questions?
• What experience do you have in the hospitality industry?
• How would you handle a difficult customer?
• What do you know about our hotel services and amenities?
• How would you handle a reservation conflict?
• What do you know about our reservation systems?
• How do you stay organized when managing reservations?
• What strategies do you use to ensure customer satisfaction?