Reservationist Jobs
By The Resort at Paws Up At Greenough, MT, United States
Assist management with reports or projects as needed.
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
1+ years’ experience in a sales, reservations, administrative or customer service position
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Valid State Driver’s License with two years driving experience.
Respond to emails, phone calls, and Live Chat inquiries promptly.

Are you looking for an exciting opportunity to work in the hospitality industry? We are looking for a motivated and organized Reservationist to join our team! As a Reservationist, you will be responsible for managing customer inquiries, bookings, and payments. You will also be responsible for providing excellent customer service and ensuring that all reservations are handled efficiently and accurately. If you have a passion for hospitality and are looking for a rewarding career, this could be the perfect job for you!

Overview:

A Reservationist is responsible for taking reservations for a variety of services, such as hotel rooms, restaurants, and transportation. They must be able to accurately record customer information and provide excellent customer service.

Detailed Job Description:

A Reservationist is responsible for taking reservations for a variety of services, such as hotel rooms, restaurants, and transportation. They must be able to accurately record customer information and provide excellent customer service. They must be able to answer customer inquiries and provide information about services and rates. They must be able to process payments and handle cancellations and refunds. They must be able to keep accurate records of reservations and ensure that all customer information is kept confidential.

What is Reservationist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Attention to detail
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of reservation systems
• Knowledge of computer systems
• Knowledge of payment processing

What is Reservationist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in a reservation system

What is Reservationist Job Knowledge?

• Knowledge of customer service principles
• Knowledge of reservation systems
• Knowledge of computer systems
• Knowledge of payment processing

What is Reservationist Job Experience?

• Previous experience in customer service
• Previous experience in a reservation system

What is Reservationist Job Responsibilities?

• Take reservations for a variety of services
• Accurately record customer information
• Provide excellent customer service
• Answer customer inquiries
• Provide information about services and rates
• Process payments
• Handle cancellations and refunds
• Keep accurate records of reservations
• Ensure that all customer information is kept confidential