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Reservationist Jobs in Massachusetts

Reservationist Jobs
By New England Aquarium At Boston, MA, United States
Answer incoming calls regarding Education programs.
One year of experience in an office or call center setting providing customer service via telephone and email.
Experience with Windows, Microsoft Excel, Word, and Outlook
Good communication skills with the ability to interact effectively with a diverse group of individuals
Solid organizational skills and the ability to work independently and problem solve
Working knowledge of windows and Microsoft Office
Coordinator / Reservationist, Hospitality Services- Specialty Dining
By Fidelity Investments At Boston, MA, United States
Ability to prioritize and work under tight deadlines, strong time management and organizational skills.
2-5 years of fine dining experience
Knowledgeable in food safety and sanitation
You should possess intermediate to advanced knowledge of Microsoft Office Suite, Excel, PowerPoint, Word.
Proficient in Microsoft Office, especially Word & Excel
Understand the importance of being detail oriented complemented by proven accuracy.

Are you looking for an exciting opportunity to work in the hospitality industry? We are looking for a motivated and organized Reservationist to join our team! As a Reservationist, you will be responsible for managing customer inquiries, bookings, and payments. You will also be responsible for providing excellent customer service and ensuring that all reservations are handled efficiently and accurately. If you have a passion for hospitality and are looking for a rewarding career, this could be the perfect job for you!

Overview:

A Reservationist is responsible for taking reservations for a variety of services, such as hotel rooms, restaurants, and transportation. They must be able to accurately record customer information and provide excellent customer service.

Detailed Job Description:

A Reservationist is responsible for taking reservations for a variety of services, such as hotel rooms, restaurants, and transportation. They must be able to accurately record customer information and provide excellent customer service. They must be able to answer customer inquiries and provide information about services and rates. They must be able to process payments and handle cancellations and refunds. They must be able to keep accurate records of reservations and ensure that all customer information is kept confidential.

What is Reservationist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Attention to detail
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of reservation systems
• Knowledge of computer systems
• Knowledge of payment processing

What is Reservationist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in a reservation system

What is Reservationist Job Knowledge?

• Knowledge of customer service principles
• Knowledge of reservation systems
• Knowledge of computer systems
• Knowledge of payment processing

What is Reservationist Job Experience?

• Previous experience in customer service
• Previous experience in a reservation system

What is Reservationist Job Responsibilities?

• Take reservations for a variety of services
• Accurately record customer information
• Provide excellent customer service
• Answer customer inquiries
• Provide information about services and rates
• Process payments
• Handle cancellations and refunds
• Keep accurate records of reservations
• Ensure that all customer information is kept confidential