Coordinator / Reservationist, Hospitality Services- Specialty Dining

2068275

The Coordinator / Reservationist, Hospitality Services- Specialty Dining opportunity is an important role as part of our dining service team supporting Fidelity’s Senior Leadership Team, Clients, and Guests. This includes breakfast, lunch, dinner, afternoon beverages and snack service as well as evening receptions from time to time. You will also be a part of the team’s efforts in providing meals for various non-profits and the populations they serve.

The Expertise You Have

• 2-5 years of fine dining experience
• Proficient in Microsoft Office, especially Word & Excel
• Exceptional Customer service experience
• Knowledgeable in food safety and sanitation
• High School diploma required.

The Skills You Bring

• You possess the ability to stay calm under pressure and think fast. You can anticipate and prepare in advance for our client’s arrival and needs, while effectively managing the unexpected.
• Understand the importance of being detail oriented complemented by proven accuracy.
• You should be dedicated.
• You should possess intermediate to advanced knowledge of Microsoft Office Suite, Excel, PowerPoint, Word.
• Ability to prioritize and work under tight deadlines, strong time management and organizational skills.

The Value You Deliver

• Restock daily items such as soda, coffee, coffee cups, dairy products etc.
• Having a complete understanding and ability to follow all corporate policies. This includes the specialty dining service manual and the procedures for interacting with corporate real estate and security.
• Responding to last minute changes as necessary.
• Providing the highest level of attentive and unobtrusive service to executives and their guests.
• Supporting the reservation desk on a two-week rotation and in the absence of the dining room manager. This includes the scheduling and staffing of our events.
• Maintaining a positive attitude and remain flexible within the work environment. Must be available for varied shifts i.e., (breakfast, lunch, dinner & receptions) and at different locations (245 Summer Street & Merrimack New Hampshire twice a year to support the FIAA board of trustee meetings).
• Daily preparation of crudités, fresh juices, specialty drinks and coffee.
• Setting up dining rooms according to the daily schedule.

Please see below for the salary range for work locations in Colorado only:

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Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

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Please see below for the salary range for work locations in California only:

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Please see below for the salary range for work locations in Washington only:

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Certifications

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.