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Remote Dine Speaking Customer Service Rep Jobs in Massachusetts

Remote Customer Service Rep
By Studio 210 At Boston, MA, United States

Full Job Description We are looking for a talented and highly motivated Customer Service Representative to join our team. Job Description The Customer Service representative is responsible ...

Customer Service Rep- Remote (11Am - 7:30Pm Eastern Time Zone)
By Revvity At Boston, MA, United States
Superior planning, organizational, and time management skills to effectively allocate and manage resources
Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus)
Partner with Customer Service Management to deliver formal new hire training as directed
Partner with CS Management to implement necessary call center changes as result of customer feedback
Proven understanding of fundamental call center metrics and performance management techniques
Bachelor’s degree and 0-2 years’ experience in customer service and/or contact center (consumer market)

Are you looking for a customer service job that allows you to work from the comfort of your own home? We are looking for a Remote Dine Speaking Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our customers over the phone and through email. You will be the first point of contact for our customers and will be expected to provide helpful and friendly service. If you have excellent communication skills and a passion for helping others, then this is the job for you!

Job Description of Remote Dine Speaking Customer Service Rep:

The Remote Dine Speaking Customer Service Rep is responsible for providing customer service and technical support to customers via telephone, email, and chat. The Rep will be responsible for troubleshooting customer issues, providing product information, and resolving customer complaints.

What is Remote Dine Speaking Customer Service Rep Job Skills Required?

• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services

What is Remote Dine Speaking Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• 1+ years of customer service experience
• Experience in a call center environment
• Experience with CRM software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Remote Dine Speaking Customer Service Rep Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services
• Knowledge of Microsoft Office Suite

What is Remote Dine Speaking Customer Service Rep Job Experience?

• 1+ years of customer service experience
• Experience in a call center environment
• Experience with CRM software

What is Remote Dine Speaking Customer Service Rep Job Responsibilities?

• Provide customer service and technical support to customers via telephone, email, and chat
• Troubleshoot customer issues and provide product information
• Resolve customer complaints in a timely manner
• Maintain customer records and update customer information in the system
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide feedback to management
• Adhere to company policies and procedures