Customer Service Rep Specialty - Remote Option
By PNC At Tallahassee, FL, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality.
Documents customer interactions and completes service requests to minimize customer effort or additional action.
Customer Service Rep - Underwriting **Fully Remote Oppurtunity**
By United Auto Insurance At , Miami Gardens, 33169, Fl
Resolves inquiries quickly and effectively with strong customer service skills.
High school diploma plus minimum of one year experience as a Customer Service Representative, in the insurance industry.
Must illustrate analytical skills to identify, gather and organize information.
Must be able to perform accurate data entry.
Acts as the first line of phone contact with the Company, answering 75 to 100 calls per day.
Effectively services the business, including resolving agents' inquiries, complaints, and requests and acts as liaison with underwriting, billing, etc

Are you looking for a customer service job that allows you to work from the comfort of your own home? We are looking for a Remote Dine Speaking Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our customers over the phone and through email. You will be the first point of contact for our customers and will be expected to provide helpful and friendly service. If you have excellent communication skills and a passion for helping others, then this is the job for you!

Job Description of Remote Dine Speaking Customer Service Rep:

The Remote Dine Speaking Customer Service Rep is responsible for providing customer service and technical support to customers via telephone, email, and chat. The Rep will be responsible for troubleshooting customer issues, providing product information, and resolving customer complaints.

What is Remote Dine Speaking Customer Service Rep Job Skills Required?

• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services

What is Remote Dine Speaking Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• 1+ years of customer service experience
• Experience in a call center environment
• Experience with CRM software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Remote Dine Speaking Customer Service Rep Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services
• Knowledge of Microsoft Office Suite

What is Remote Dine Speaking Customer Service Rep Job Experience?

• 1+ years of customer service experience
• Experience in a call center environment
• Experience with CRM software

What is Remote Dine Speaking Customer Service Rep Job Responsibilities?

• Provide customer service and technical support to customers via telephone, email, and chat
• Troubleshoot customer issues and provide product information
• Resolve customer complaints in a timely manner
• Maintain customer records and update customer information in the system
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide feedback to management
• Adhere to company policies and procedures