Customer Support Representative - Remote (Ut Only)
By Gabb, Inc. At , Lehi, Ut $16 an hour
Continually learn about our products and services to enhance your knowledge to better support our customers
1+ years of experience in a customer support role, preferably for a technology product or service
Exceptional communication skills and the ability to react quickly when speaking with customers
Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately
Experience with technological software and CRMs preferred
Workplace flexibility: Choose if you want to work between our Lehi Office, or from home after graduating from training
Customer Success Representative - Remote
By PartsSource Inc. At Greater Cleveland, United States
Work closely with the management team to stay informed about changes or updates in products, policies, and procedures.
Provide professional and accurate responses, demonstrating a high level of knowledge and expertise.
Attend required training and meetings to stay updated on product knowledge, policies, and procedures.
Offer instructions to customers and troubleshooting assistance for websites and other systems.
Strong Communication Skills: Exhibit excellent verbal and written communication skills to effectively interact with customers and convey information clearly.
Hybrid work environment where you get the benefits of flexibility, socialization, and productivity

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Remote Customer Representative is responsible for providing customer service and support to customers via phone, email, and other remote channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. Detailed Job Description Remote Customer Representatives are responsible for providing customer service and support to customers via phone, email, and other remote channels. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. They must be able to troubleshoot technical issues and provide technical assistance. They must be able to handle customer complaints and provide solutions. They must be able to provide accurate information and follow up with customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical assistance
• Ability to handle customer complaints
• Ability to provide accurate information
• Ability to follow up with customers
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of remote customer service tools and technologies
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, and other remote channels
• Resolve customer complaints
• Provide technical assistance
• Troubleshoot technical issues
• Provide accurate information
• Follow up with customers