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Remote Customer Care Support Team Jobs in Arkansas

Team Lead, Customer Support - East Coast (Remote)
By Squarespace At United States
Experience driving solutions for operational and people management challenges
Experience with data analysis and project management
Create a positive team culture. Manage your team's adherence to company policies, performance expectations and support metrics
Handle sensitive case escalations for the team, applying customer service skills to directly resolve complex cases and help challenging customers
Experience working with performance targets and motivating others to exceed goals in an inclusive team environment
2+ years managing remote teams
Elgato Customer Support - Remote
By Corsair At United States
Escalate critical customer situations to the appropriate level of management and department.
Position Summary, Responsibilities and Expectations:
Provide exceptional customer service while responding to phone, e-mail and chat requests for technical support.
Track and monitor all support cases to ensure timely resolution and follow-up.
Clearly identify, document, and find solutions for customer issues and product problems.
Customer Care Professional, Beneficiary Claim Support, Remote
By Thrivent At United States
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $25.00/hour ($52,000/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)

Are you looking for a job that allows you to work from the comfort of your own home? Join our Remote Customer Care Support Team and help provide exceptional customer service to our customers! With flexible hours and competitive pay, this is the perfect opportunity to make a difference while working from the comfort of your own home.

Overview Remote Customer Care Support Team is responsible for providing customer service and technical support to customers via phone, email, and chat. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. Detailed Job Description Remote Customer Care Support Team is responsible for providing customer service and technical support to customers via phone, email, and chat. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. They must be able to quickly and accurately assess customer needs and provide appropriate solutions. They must also be able to effectively communicate with customers and maintain a positive customer service experience. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer problems
• Knowledge of customer service software
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues
• Provide solutions to customer problems
• Maintain a positive customer service experience
• Follow customer service policies and procedures
• Follow customer service standards