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Remote Client Success Manager Jobs in Illinois

Client Success Manager - Marine
By Storable At Illinois, United States
Ability to manage the challenges of handling multiple accounts while providing excellent client service. Excellent time management and organizational skills.
Serve as a product, company, and industry ambassador educating prospects and customers on the capabilities of our platform.
Serve as the primary interface to manage and resolve all customer issues
2+ years of Client Success, Implementation, or Client Support experience
Ability to build trust and credibility by understanding and addressing client requirements
Demonstrated analytical, relationship-building, communication, and strategic problem-solving skills
Client Success Manager Jobs
By Exiger At , Mclean
Demonstrable ability to manage complex client needs and requirements.
Manage the day-to-day external relationships across a client portfolio.
Demonstrable experience with technology products
Experience with Global Regulatory and Compliance processes, systems and due diligence an added advantage.
Client facing experience, in current or previous roles.
Strong presentation skills – you will be hosting training sessions for client staff
Customer Success Manager - Remote - $120-150K
By Dice At Chicago, IL, United States
CUSTOMER SUCCESS MANAGER - REMOTE - $120-150k
Knowledge of Public cloud platforms Azure, or AWS, MS Collaboration suite (Teams, SharePoint), or Contact Center solutions
Develop and drive business cases that outline problems, impacts, proposed solutions and outcomes that help improve our performance and success.
Conduct a project kick-off call, collaborate, and create project plan
Client Success Manager Jobs
By Carrum Health At Chicago, IL, United States
2-4 years of experience in client success/account management with direct responsibility for managing enterprise-level client relationships (healthcare industry experience highly desirable)
Excellent relationship building, collaboration, and client management skills
Identify and execute strategies to streamline processes and increase operational efficiency through scalable implementation and account management workflows and reporting tools
Employer channels including benefits communications and in-person events
Other solutions across the benefits ecosystem (e.g., medical carriers, navigation services, second opinion programs)
Manage complex operational matters including scope of services enforcement, payment processing and business reporting for internal and external performance measurement
Client Success Manager Jobs
By Indigov At , Chicago, 60654, Il $70,000 - $95,000 a year
Manage relationships with daily users and senior stakeholders across your portfolio to ensure our product is meeting their needs.
Maintain client health records throughout the life of the client experience
Create and refine educational content for distribution to enterprise project partners
3-7 years of professional experience and demonstrated success ideally in customer success at a software company
Excellent communication, presentation, and writing skills
Previous experience with government clients or agencies is a plus but not required
Associate Client Manager (Us Remote)
By NielsenIQ At Chicago, IL, United States
Experience utilizing multiple and complex data sets through problem solving and proven project management skills
Project management skills and ability to manage multiple priorities in complex situations
Present to groups of 10 to 20 people at middle management
Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
Work closely with your manager to assist in the analysis and preparation of client deliverables and answer client questions
Ideally 2 years to 3 years experience in related industries which include: FMCG or CPG, Retail, Consulting or Analytics
Client Manager (Us Remote)
By NielsenIQ At Chicago, IL, United States
Personnel leadership and management skills
Strong project management and organizational skills
Related industries experience to include: Consumer Packaged Goods, Retail, E-Commerce, Consulting, Category Management, Analytics
Experience working with market trends/consumer behavior/panel insights
Preferred experience with working with syndicated data and tools, e-commerce
Experience in client service environment and ability to develop, maintain and grow client relationships

Are you an experienced Client Success Manager looking for an exciting remote opportunity? We are looking for a motivated individual to join our team and help our clients reach their goals. As a Client Success Manager, you will be responsible for building relationships with our clients and providing them with the best customer service experience possible. You will be the point of contact for all client inquiries and ensure that their needs are met. If you have a passion for customer service and are looking for a rewarding remote job, then this is the perfect opportunity for you!

Overview A Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. Detailed Job Description The Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. The Remote Client Success Manager will be responsible for developing and maintaining relationships with clients, providing customer service, and ensuring that the client’s needs are met. The Remote Client Success Manager will also be responsible for identifying and resolving customer issues, providing feedback to the client, and ensuring that the client’s needs are met. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to work independently
• Ability to develop and maintain relationships with clients
• Ability to identify and resolve customer issues
• Ability to provide feedback to the client
• Ability to manage client relationships
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in client relationship management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer relationship management
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• Experience in client relationship management
• Experience in customer service software
Job Responsibilities
• Provide support to clients
• Resolve customer issues
• Develop and maintain relationships with clients
• Provide customer service
• Ensure that the client’s needs are met
• Identify and resolve customer issues
• Provide feedback to the client
• Manage client relationships