Remote Client Services Representative Jobs in Arkansas

Manage client relationships and provide exceptional customer service

Assist clients in providing our services and offerings

Manage client accounts and ensure satisfaction

Collaborate with team members to improve client experience

Prior experience in a customer service or client-facing role but not required

Excellent communication skills, including strong writing and phone etiquette

2 years' experience with Customer Relationship Management (CRM) Systems (Microsoft Dynamics preferred)

Experience with Learning Management Systems (LMS)

Offer technical assistance to students and instructors for proprietary applications using administrative tools, support documents, and knowledge

Opportunity to work remotely with a fully provided home office setup

Minimum of 2 years' experience in a customer service field or call center environment

Minimum of 1 year experience providing first-level technical support to customers