Remote Chat Representative Jobs in Utah
Chat Development Representative Jobs
By Grammarly
At Washington, DC, United States
Application Support Chat Representative (Remote)
By Enova International
At South Jordan, UT, United States
Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Chat Representative to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries via chat, providing helpful information, and resolving customer issues. If you have excellent communication skills and enjoy helping people, this could be the perfect job for you!
Overview A Remote Chat Representative is a customer service professional who provides customer support and assistance through online chat. They respond to customer inquiries, provide product information, and resolve customer issues. Detailed Job Description Remote Chat Representatives are responsible for providing customer service and support to customers through online chat. They must be able to quickly and accurately respond to customer inquiries, provide product information, and resolve customer issues. They must be able to multitask and handle multiple customer conversations at once. They must also be able to use customer service software to track customer conversations and provide accurate records of customer interactions. Job Skills Required• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multitask and handle multiple customer conversations at once
• Ability to use customer service software
• Knowledge of customer service best practices
• Knowledge of product information
• Ability to troubleshoot customer issues
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service best practices
• Knowledge of product information
• Ability to use customer service software
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of product information
• Ability to use customer service software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Provide product information to customers
• Resolve customer issues
• Track customer conversations and provide accurate records of customer interactions
• Follow customer service best practices
• Maintain customer satisfaction
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