Remote Benefits Representative Mn Residents Only Jobs
Us-Mn-Stillwater Jobs
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Are you looking for a job that offers flexible hours, competitive pay, and the ability to work from home? We are looking for a Remote Benefits Representative to join our team and help us provide exceptional customer service to our clients. As a Benefits Representative, you will be responsible for managing and administering employee benefits plans, answering questions, and providing guidance to our clients. If you are a Minnesota resident and have experience in benefits administration, we want to hear from you!
Overview A Remote Benefits Representative Mn Residents Only is responsible for providing customer service to clients in Minnesota who are seeking assistance with their benefits. The representative will be responsible for answering questions, providing information, and helping clients navigate the process of applying for and receiving benefits. Detailed Job Description The Remote Benefits Representative Mn Residents Only is responsible for providing customer service to clients in Minnesota who are seeking assistance with their benefits. The representative will be responsible for answering questions, providing information, and helping clients navigate the process of applying for and receiving benefits. The representative will also be responsible for maintaining accurate records and ensuring that all client information is kept confidential. Job Skills Required• Excellent customer service skills
• Knowledge of benefits programs and regulations
• Ability to communicate effectively with clients
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in social work, human services, or related field
• At least two years of experience in customer service or related field
• Knowledge of benefits programs and regulations
• Ability to communicate effectively with clients
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of benefits programs and regulations
• Knowledge of customer service principles and practices
• Knowledge of state and federal laws and regulations related to benefits
Job Experience
• At least two years of experience in customer service or related field
• Experience working with clients in a remote setting
• Experience working with benefits programs
Job Responsibilities
• Answer client inquiries regarding benefits programs and regulations
• Provide information and assistance to clients in navigating the process of applying for and receiving benefits
• Maintain accurate records of client information
• Ensure that all client information is kept confidential
• Assist clients in resolving any issues or concerns related to their benefits
• Follow up with clients to ensure that their needs are met
• Update clients on changes to benefits programs and regulations
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