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Remote Agent Customer Service Representative Jobs in Oregon

Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Clackamas, OR, United States
Excellent communication skills - written, verbal and listening
We have 50+ years of combined insurance experience in our office.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Paid time off (vacation and personal/sick days)
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Sherwood, OR, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Able to obtain a Life/Health License
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Beaverton, OR, United States
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal, and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Promote successful and long-lasting customer relations.
Experiencing managing client relationships preferred

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Agent Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients and helping them with their inquiries. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview A Remote Agent Customer Service Representative is a customer service professional who works remotely from their home or other remote location. They provide customer service and support to customers via phone, email, chat, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. Detailed Job Description Remote Agent Customer Service Representatives are responsible for providing customer service and support to customers via phone, email, chat, and other communication channels. They must be able to effectively communicate with customers, understand their needs, and provide solutions to their problems. They must be able to troubleshoot customer issues and provide accurate and timely responses. They must also be able to provide product information and answer customer questions. Job Skills Required
• Excellent communication skills
• Ability to multi-task
• Strong problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications and software
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications and software
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications and software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, and other communication channels
• Troubleshoot customer issues and provide solutions
• Provide product information and answer customer questions
• Follow up with customers to ensure their satisfaction
• Document customer interactions and update customer records
• Maintain customer service standards and ensure customer satisfaction