Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Health benefits
• Valuable experience
• Hourly pay

Requirements

• Excellent communication skills - written, verbal and listening
• Detail oriented
• Property and Casualty license (must be able to obtain)
• Self-motivated
• Ability to work in a team environment
• Dedicated to customer service
• Proactive in problem solving
• Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $16.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Ryan Paulson - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our office is located in Clackamas & Vancouver.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier
• Additional languages spoken: Spanish, Russian, and Tagalog
• We have 50+ years of combined insurance experience in our office.
• Our office is open 8:30am-5:30pm.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 13 team members at our agency.
• I am a proud graduate of Washington State University.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.