Broadcast It Production Support Specialist
By Warner Bros. Discovery At , Washington, 20002, Dc
Monitor and support Telecom systems including moves, adds and changes using PBX management software, hands on wiring and connectivity of circuits
Disseminate technical and departmental knowledge to less experienced team
Make Lead BIT Production Support Specialist and/or Production Support Manager aware of any escalation issues and/or exceptions in service levels.
Shadow BIT Support Engineers and/or assist when other support resources are limited (e.g., on-air/critical problems).Cross-train on broadcast/IT equipment and perform
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Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Are you looking for a challenging and rewarding role in production support? We are looking for a Production Support Specialist to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving production issues, monitoring system performance, and providing technical support to our customers. If you have a passion for problem-solving and a drive to make a difference, this could be the perfect job for you!

What is Production Support Specialist Job Skills Required?

• Technical knowledge of production systems and processes
• Ability to troubleshoot and resolve production issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work with multiple stakeholders
• Ability to prioritize tasks and manage workload
• Knowledge of industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of quality assurance and control

What is Production Support Specialist Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of experience in a production support role
• Knowledge of production systems and processes
• Knowledge of industry standards and regulations
• Ability to troubleshoot and resolve production issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to prioritize tasks and manage workload
• Knowledge of computer systems and software
• Knowledge of quality assurance and control

What is Production Support Specialist Job Knowledge?

• Knowledge of production systems and processes
• Knowledge of industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of quality assurance and control