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Production Support Specialist Jobs in Arkansas

Production Support Specialist Jobs
By Molathati Technology Solutions At United States
• Weekend rotation will be once in 3-5 weeks.
• Able to communicate across multiple teams on day-to-day support operations.
• Able to use Service Now to create tickets (can be trained, learn on the job)
• Able to use Splunk logs for triaging (can be trained, learn on the job)
• Able to use Github and Rally tools (can be trained, learn on the job)
• Root cause analysis of problems/issues reported by clients/members.
Production Application Support Specialist
By Brink’s Inc At United States
· Experience with ATM switching services and/or ATM managed services operations
· Manage and support a ticketing system for issues tracking
· Manage problems and resolves support issues with a focus on root cause analysis to reduce reoccurrence
· Experience working in a service or support team or operational application development
· Minimum 3 years’ experience of related application support or systems support experience is required
· Strong consultative, analytical and problem-solving skills

Are you looking for a challenging and rewarding role in production support? We are looking for a Production Support Specialist to join our team and help us ensure our production systems are running smoothly. You will be responsible for troubleshooting and resolving production issues, monitoring system performance, and providing technical support to our customers. If you have a passion for problem-solving and a drive to make a difference, this could be the perfect job for you!

What is Production Support Specialist Job Skills Required?

• Technical knowledge of production systems and processes
• Ability to troubleshoot and resolve production issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work with multiple stakeholders
• Ability to prioritize tasks and manage workload
• Knowledge of industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of quality assurance and control

What is Production Support Specialist Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of experience in a production support role
• Knowledge of production systems and processes
• Knowledge of industry standards and regulations
• Ability to troubleshoot and resolve production issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to prioritize tasks and manage workload
• Knowledge of computer systems and software
• Knowledge of quality assurance and control

What is Production Support Specialist Job Knowledge?

• Knowledge of production systems and processes
• Knowledge of industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of quality assurance and control