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Principal Customer Success Program Manager Jobs in California

Operations Program Manager, Customer Success
By Square At San Francisco, CA, United States
5+ years of project or program management work experience
Ensure our organizational key performance indicators (KPIs) are being measured and met through each program you manage
The ability to manage multiple projects simultaneously, often with competing resources
Experience launching products is a plus
Experience with Jira is a plus
Paid Life insurance, AD&D, and disability benefits
Principal Program Manager Jobs
By Microsoft At Mountain View, CA, United States
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
4+ years people management experience.
15+ years’ experience of large-scale silicon engineering including program management or technical roles
Communicate and present program plans and status with management.  
Drive technical projects from requirements through launch, including managing complex project schedules, removing roadblocks and keeping processes running smoothly. 
Coach, enable and grow Program Managers within the team and our partners. 
Senior/Principal Program Manager
By Presidio Medical, Inc. At South San Francisco, CA, United States
Deep understanding and experience in program management, including and understanding of PM tools, standards and methodologies, PMP certification is a plus.
Develops and implements program management methodologies, ensuring alignment with overall corporate strategy and balancing requirements across program(s).
5+ years digital experience managing and leading complex Cloud and App projects/programs including defining strategy and portfolio management.
10+ years of experience in engineering software, apps, cloud, and/or technical management with 5+ years of medical device preferred.
Experience working within a quality management system (QMS).
Cloud and Apps Program management experience required.
Senior Principal Program Manager, Connectivity
By Safran At Brea, CA, United States
Preparing and managing review meetings with customers and suppliers, in alignment with the Product Management team
Bachelor’s Degree in Electrical/ Mechanical/ Electronics Engineering or equivalent experience in a related field
10+ years of proven experience in connectivity products development and their regulations (e.g. DO-160, DO-254, EASA Part 21)
Experience working in a similar role preferably in the field of Inflight Connectivity or Satellite Communication systems is a plus
Focal and interface with aircraft OEM customers for connectivity systems integration into aircraft
Focal and interface with external suppliers for specific Hardware LRUs (Line Replaceable Units) or modules

Are you an experienced customer success leader looking for an opportunity to make an impact? We are looking for a Principal Customer Success Program Manager to join our team and help us drive customer success initiatives. You will be responsible for developing and executing customer success strategies, managing customer relationships, and driving customer satisfaction. If you are passionate about helping customers succeed and have the skills to make it happen, we want to hear from you!

Overview The Principal Customer Success Program Manager is responsible for developing and executing customer success programs that drive customer engagement and loyalty. This role is responsible for developing and managing customer success initiatives, such as onboarding, customer education, customer advocacy, and customer retention. The Principal Customer Success Program Manager will also be responsible for developing and managing customer success metrics, and for developing and executing customer success strategies. Detailed Job Description The Principal Customer Success Program Manager will be responsible for developing and executing customer success programs that drive customer engagement and loyalty. This role will be responsible for developing and managing customer success initiatives, such as onboarding, customer education, customer advocacy, and customer retention. The Principal Customer Success Program Manager will also be responsible for developing and managing customer success metrics, and for developing and executing customer success strategies. The Principal Customer Success Program Manager will also be responsible for developing and managing customer success budgets, and for developing and managing customer success teams. Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Ability to think strategically and develop creative solutions
• Knowledge of customer success best practices
• Knowledge of customer success metrics
• Knowledge of customer success strategies
• Knowledge of customer success budgeting
• Knowledge of customer success teams
Job Qualifications
• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer success, customer service, or related field
• Experience in developing and managing customer success programs
• Experience in developing and managing customer success metrics
• Experience in developing and managing customer success strategies
• Experience in developing and managing customer success budgets
• Experience in developing and managing customer success teams
Job Knowledge
• Knowledge of customer success best practices
• Knowledge of customer success metrics
• Knowledge of customer success strategies
• Knowledge of customer success budgeting
• Knowledge of customer success teams
Job Experience
• 5+ years of experience in customer success, customer service, or related field
• Experience in developing and managing customer success programs
• Experience in developing and managing customer success metrics
• Experience in developing and managing customer success strategies
• Experience in developing and managing customer success budgets
• Experience in developing and managing customer success teams
Job Responsibilities
• Develop and execute customer success programs that drive customer engagement and loyalty
• Develop and