Phones And Cashier Support Jobs

Successful experience of at least 1-3 years in customer service. Retail operations and/or phone customer service is an asset;

Excellent verbal and written communication skills;

Strong organization and follow-up skills (essential);

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during the training stage.

What you would gain from this experience:

Providing excellent customer service on the phones

Dedicated laptop or desktop computer with Windows 10 or above

Quiet workspace to take calls

Willingness to install MSQ security software and 2FA app on the phone

This is a remote, work from home position, Monday through Friday, 11:30 am - 8:00 pm EST

Answer heavy call volume in a remote call center environment

Strong computer skills. Basic understanding of MS Outlook, Word and Excel.

Some Insurance Billing knowledge is preferred.

Answer patient questions and address concerns in a friendly and empathetic manner

Forward calls as necessary to alternate billing departments

Successful experience of at least 1-3 years in customer service. Retail operations and/or phone customer service is an asset;

Excellent verbal and written communication skills;

Strong organization and follow-up skills (essential);

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during the training stage.

What you would gain from this experience:

Providing excellent customer service on the phones