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Phone Representative Jobs in Texas

Phone Receptionist Jobs
By Companies.cz At Riesel, TX, United States
Excellent interpersonal and customer service skills.
Answers, screens, and directs phone calls; takes messages.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Hiring For Fall Of 2023 - Customer Service Phone Representative - Remote Optional
By Delta Defense, LLC At , West Bend, 53095 $18 an hour
Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people.
Respond to customer inquiries with knowledgeable, well thought out answers.
Maintain up-to-date knowledge of our products, services, and promotions.
Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs.
Follow up with customers as needed to ensure the best possible service experience.
Prior work history in a customer service or sales role. Experience in fielding customer concerns by phone is a plus.
Phone Dispatcher Jobs
By MSC Mediterranean Shipping Company S.A. At , Houston, Tx Up to $50,000 a year
Maintains good knowledge of procedures and systems, that enables the correct routing of calls.
Performs other duties, as assigned by the Branch Manager.
Interacts with customers via phone to intake all relevant information and route the calls to the proper department.
Follows communication scripts, company’s procedures and quality standards when handling different customers’ interactions.
Maintains logs and records of customer interactions with details of inquiries, complaints, or comments, as per company’s procedures.
Meets personal/team qualitative and quantitative targets.

Are you looking for a job that will let you use your excellent customer service skills? We are looking for a friendly and professional Phone Representative to join our team! You will be responsible for providing outstanding customer service, answering customer inquiries, and resolving customer issues. If you have a passion for helping people and a desire to work in a fast-paced environment, this is the job for you!

A Phone Representative is a customer service professional who provides support to customers over the phone. They are responsible for answering customer inquiries, troubleshooting problems, and providing solutions.

What is Phone Representative Skill Requirements?

• Excellent communication skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment

What is Phone Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Basic computer skills
• Knowledge of customer service software, databases, and tools

What is Phone Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable data privacy practices and laws

What is Phone Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Phone Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Update customer information in the customer service database
• Follow up with customers to ensure their issues are resolved
• Provide feedback and recommendations to management on customer service issues and trends